Top Pick

Google Voice Description

An easy-to-use phone system that suits all sizes of organizations allows you to stay connected, organized, and on-task. Voice makes work calls easier. You can make and receive phone calls from any device using a work number. Communicate more effectively. Voice can be tailored to your day-today workflow. The familiar G Suite Admin console combines number assignment, porting, billing and billing. Google's AI can filter spam calls and automatically transcribe voicemail. It also allows you to configure your PBX. Integrations with Hangouts Meet, Calendar and Google Calendar help keep the focus on what's most important. Voice can be used instantly and anywhere with less administrative work. Keep your eyes on the important things while you are connected via deskphones, smartphones and the internet.

Pricing

Pricing Information:
Pricing based on minutes used
Free Version:
Yes

Integrations

Reviews - 8 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Google
Year Founded:
1998
Headquarters:
United States
Website:
cloud.google.com/voice/

Media

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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Online

Google Voice Features and Options

Telephony Software

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Google Voice User Reviews

Write a Review
  • Name: Ricardo G.
    Job Title: CEO
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Reliable and easy to use

    Date: Sep 27 2022

    Summary: I've been using it for a long time. Never failed. Strongly recommend it. Support is not available as everything is with Google but I never needed anyway.

    Positive: You get a free US phone number, reliable that you can call through an app, receive calls and sms, and also receive sms on email. Perfect.

    Negative: You can only select US phone numbers. No worldwide phones available.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Principal Consultant
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Free Phone Number for Small Business

    Date: Feb 26 2022

    Summary: Overall this software is everything I was looking for and has performed excellently since December 2018.

    Positive: This is the only software I’ve found that allows me the ability to have a free phone number for my small business.

    Negative: Features are somewhat limited, but this is to be expected from a free software.

    Read More...
  • Name: Jason M.
    Job Title: Finance Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for Church Pastors

    Date: Jan 27 2022

    Summary: Overall this is a great app that our staff use to protect their personal information. We can give out one number and have a few people keep up with the calls.

    Positive: Great for giving out as a contact number without having to give out your personal number. We use this for our pastor on-call. It also allows multiple people to have the app and keep up with voicemails. Easy to use.

    Negative: There really aren't many negatives. It does what you expect it to do.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Volunteer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Like putting a moat around your own phone number

    Date: Aug 15 2021

    Summary: This is a great free service (only costs are for changing your number and international calls) and adds a nice layer of privacy.

    Positive: Allows me to have a secondary phone number tied to my account (my phone number?) Can have outgoing/incoming calls/messages with good quality.

    Negative: Sometimes calls won't connect. Costs $10 to change your phone number. Have a hard time receiving calls.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Sales
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Excellent way to screen calls

    Date: Jun 27 2021

    Summary: Overall, I think Google Voice is fantastic. Super easy to stand up, and very effective at screening calls, and having an external facing phone number that still comes to your cell phone.

    Positive: I love that Google voice, allows you to get a free phone number in your area code of choice, and when somebody calls in, it requires them to say their name. That way, you can hear who it is before answering it and know if it’s worth picking up of sending to voicemail.

    Negative: I don’t love that the voicemail portion says “google voice”, but it makes sense from google’s perspective.

    Read More...
  • Name: Misty R.
    Job Title: Software Designer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Ease
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Google Voice

    Date: May 26 2020

    Summary: Overall Google Voice is a money saver which we all love to see. They also email you to keep you up to date on calls and messages.

    Positive: Google Voice is great if you'd like to use your phone to receive calls at another number. They take away the need to have a separate business personal phone.

    Negative: Sometimes I'm not sure which number I'm getting calls from. It would be nice if maybe this was stressed in the software.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for a second number

    Date: May 16 2020

    Summary: Overall it's a great option especially if you have a legacy account that includes a free phone number.

    Positive: Use this for a second number and it's awesome. It forwards and i can use it just as if it was my primary.

    Negative: It'd be nice if there was a better iOS integration.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: AE
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great calling software - ok text platform

    Date: Jun 08 2021

    Summary: Great calling software - ok text platform. Really would wish they beefed up their texting side to support international.

    Positive: Great calling software and almost never drops calls like many others. Clarity is good and relatively cheap international calls.

    Negative: Texting others is limited to US. However, other countries can text you.

    Read More...