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Description

Customer Relationship Management, abbreviated as CRM, refers to the practice of fostering connections with customers through the strategic use of technology and resources, aiming primarily at enhancing sales and customer service operations. This involves the systematic gathering of data related to spending habits and customer preferences, which is then analyzed to inform the improvement of products or services. Ultimately, the objective of CRM is to cultivate a shift from mere consumers to loyal customers. Additionally, Laconic CRM provides a comprehensive array of functionalities typical of a robust CRM system, ensuring effective management of customer relationships. By leveraging such tools, businesses can better meet the evolving demands of their clientele.

Description

Boost your small business revenue and cultivate customer connections by understanding their true desires with Reldesk. This intuitive, cloud-based sales and relationship management system is specifically tailored for small enterprises. Rather than struggling with cumbersome spreadsheets or complex, costly CRM systems, Reldesk emphasizes the importance of fostering and sustaining business relationships. By swiftly tagging and categorizing your contacts, you can effortlessly sift through the opportunities and connections you wish to pursue, offering enhanced visibility into your sales pipeline. This leads to quicker sales and improved performance. With your sales and contact information stored in the cloud, you and your team can stay aligned at all times, whether you're in the parking lot just moments before a meeting or accessing information from your device during a Zoom call. This level of accessibility ensures that everyone is always informed and ready to engage.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Laconic Technology

Country

Thailand

Website

www.laconic.co.th/en/crm-on-cloud/

Vendor Details

Company Name

Reldesk

Founded

2018

Country

United Kingdom

Website

www.reldesk.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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