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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Utilize Konnect’s Listening tool to tap into discussions from countless online sources and social media channels, gaining insights into what customers are expressing about your brand, the competitive landscape, industry trends, and the effectiveness of your marketing initiatives, among other valuable information. Stay attuned to every relevant conversation across the internet and social platforms that impact your business. Foster engagement with your audience on their preferred channels, employ sophisticated automated workflows and CRM solutions to ensure that conversations are directed to the appropriate teams, which helps to streamline response times and allows for comprehensive measurement of your activities. Enhance customer satisfaction with Konnect Insights Social CRM, featuring visually appealing dashboards and business intelligence tools designed to provide profound insights into your online reputation and social media presence. Gain a clear understanding of your share of voice, sentiment analysis, media type categorization, and social platform metrics for both your brand and competitors, while also accessing detailed reports on response times and other critical performance indicators. By leveraging these insights, you can refine your strategies and ultimately drive better outcomes for your organization.

Description

Make sure to engage and inform all employees, irrespective of their access to a corporate email or work computer. Konnective is an innovative employee app designed to facilitate seamless communication of important company messages. By simply downloading the app on their smartphones, users can gain access to relevant feeds and start receiving crucial internal updates in real-time. Inundated inboxes often lead to emails being overlooked or unread, which is why leveraging mobile technology is essential for keeping your workforce informed. This solution is particularly beneficial for organizations with a dispersed workforce or those with employees who may have limited or no access to the corporate network, allowing them to receive company notifications instantly and at a lower cost than traditional text messaging. Moreover, your communications remain secure, as you will have total control over the audience allowed to view your information. The app offers unparalleled flexibility, enabling you to send specific messages to targeted groups effectively. With this approach, you can ensure that every employee stays connected and informed, fostering a cohesive work environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
PressPay
WhatsApp
YouTube

Integrations

5X
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
PressPay
WhatsApp
YouTube

Pricing Details

$29 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Konnect Insights

Founded

2014

Country

India

Website

konnectinsights.com

Vendor Details

Company Name

Konnective

Country

Australia

Website

www.konnectiveapp.com

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

NPS

Social CRM

Calendar/Reminder System
Customer Support
Email Marketing
Lead Capture
Lead Nurturing
Live Chat
Marketing Automation Integration
Multi-Channel Social Integration
Social Media Monitoring
Task Management

Social Media Analytics Tools

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

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