Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses.
We provide everything a post-sales team needs, including a ticketing software, B2B omnichannel (Slack Connect and Microsoft Teams), a modern chat widget, a knowledge base, an AI support bot, customer marketing and account management.
Support system for B2B businesses. Support your customers wherever they want and allow multiple support levels. Let AI create support articles based on the resolutions of your issues. Use Triggers to codify workflows and business processes, and create Macros for common responses. Track engagement and broadcast new features, newsletters and more to customers. All customer data can be stored, tracked and organized in a dedicated location. Shared view that gives your stakeholders visibility on their team's current issues.
If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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Pipedrive
Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.
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Kong Konnect
Kong Konnect Enterprise Service Connectivity Platform broker an organization's information across all services. Kong Konnect Enterprise is built on Kong's proven core. It allows customers to simplify the management of APIs, microservices across hybrid cloud and multi-cloud deployments. Customers can use Kong Konnect Enterprise to identify and automate threats and anomalies, improve visibility and visibility across their entire company. With the Kong Konnect Enterprise Service Connectivity Platform, you can take control of your services and applications.
Kong Konnect Enterprise offers the industry's lowest latency, highest scalability, and ensures that your services perform at their best. Kong Konnect's lightweight, open-source core allows you to optimize performance across all of your services, regardless of where they are running.
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Konnect Business Intelligence
Konnect BI reveals the untapped potential within everyday business data, turning overlooked opportunities into profitable ventures. With a strong focus on providing exceptional analytic solutions, Konnect Analytics empowers organizations to make informed decisions. Users can effortlessly design reports and dashboards using intuitive drag-and-drop tools that enhance ease of use. The platform features dynamic charts that allow for customizable values and colors across various categories. Additionally, Konnect BI enables the creation of both interactive dashboards and customizable reports tailored to specific users or the entire organization. Reports can be effortlessly generated, sorted, and shared with designated groups at any moment. Furthermore, Konnect BI prioritizes data security by offering account-specific access, ensuring that information is only available to authorized personnel within the organization. By providing user-centric data access, Konnect BI facilitates strategic insights that drive business growth. Ultimately, this platform is designed to enhance overall operational efficiency while maintaining a secure environment for all users.
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