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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Facilitate the exchange of knowledge seamlessly among team members while teleworking with the Komin platform. When an employee departs, the organization experiences minimal disruptions in terms of time, productivity, and financial resources. The incoming employee can build upon the insights and content left behind by their predecessor, ensuring that valuable information is preserved and transferred effectively. Looking to replace an employee? Test Komin at no cost. A significant challenge faced by our clients is that each departing employee takes their expertise with them, which leads to prolonged skill acquisition periods for newcomers. The expense incurred from replacing an employee can reach €33K, with 85% of that cost attributed to decreased team productivity. It typically takes about 28 weeks or more than six months for a new hire to become fully effective in their role. Komin enhances the efficiency of operational teams by assisting offboarding employees in the knowledge transfer process, ensuring that critical insights are not lost upon their exit. The knowledge and experience of the departing employee are readily accessible to the incoming staff member, promoting a smoother transition and more rapid onboarding process. By leveraging Komin, organizations can significantly mitigate the challenges associated with employee turnover.

Description

A knowledge base software designed to minimize errors, inquiries, and onboarding duration for employees is essential. It features interactive, user-friendly guides that any staff member can utilize without becoming overwhelmed during tasks. By developing a comprehensive online searchable knowledge base, organizations can boost quality assurance scores, minimize queries, and shorten training periods, ensuring all call center employees are aligned. Enhancing productivity and lowering mistakes, this tool aids employees in adapting to new protocols and managing complex scenarios independently. Capture your organization’s distinct methodologies through customizable, step-by-step instructions that elevate employee efficiency. With a ScreenSteps knowledge base, teams can enhance performance while significantly cutting down on both training time and ongoing support. By consolidating all job aids in a single, accessible location, employees can swiftly locate answers to their questions, fostering a more efficient work environment. This streamlined approach not only supports individuals but also contributes to the overall success of the organization as a whole.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Desktop.com No 
Indent No 
Outdoo AI No 
Rippling No 
Teamstack No 
Zendesk No 

Integrations

Desktop.com Yes 
Indent Yes 
Outdoo AI Yes 
Rippling Yes 
Teamstack Yes 
Zendesk Yes 

Pricing Details

$24.50 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$57.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Komin.io

Founded

2019

Country

France

Website

www.komin.io

Vendor Details

Company Name

Blue Mango Learning Systems

Founded

2004

Country

United States

Website

www.bluemangolearning.com

Product Features

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding Yes 
Payroll Management No 
Performance Management No 
Recruiting Management No 
Self Service Portal Yes 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management No 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Work Instructions

Branding & Style Sheets No 
Content Management System No 
Drag and Drop No 
Dynamic Tags No 
Employee Feedback No 
Guide Approval Workflows No 
Media Editor No 
Multi-Brand Publishing No 
Rich Text Editor No 
SSO (SAML) No 
Translations No 
User Management No 
Version Control No 

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