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ease
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design
support

Average Ratings 0 Ratings

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design
support

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Description

A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.

Description

Zarca Interactive offers cutting-edge survey software designed to empower organizations with state-of-the-art technology and effective methodologies for achieving optimal research results. Recognizing the complexity often associated with advanced software, we took on the challenge of simplifying the user experience so even those with minimal tech skills can become proficient in using the platform. The "Home" module within Zarca enables survey administrators to efficiently create and oversee sub-account users, along with carrying out various account management tasks. With Zarca’s “Distribution Manager,” clients can personalize their survey invitations and reminders, incorporating tailored messages and branding elements. Additionally, users are able to track live participation and response metrics through Zarca’s Distribution Report feature. Clients also have the option to regulate the frequency with which their panel members receive survey requests by utilizing the Touch Rules functionality. This essential feature not only enhances user engagement but also promotes best practices to mitigate the risk of survey fatigue among participants. By prioritizing user-friendliness and providing robust management tools, Zarca ensures that organizations can maximize the effectiveness of their research initiatives.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

Integrations

IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Key Survey

Founded

2002

Country

United States

Website

www.keysurvey.com

Vendor Details

Company Name

Zarca Interactive

Website

www.zarca.com/Online-Surveys-Product/online-survey-software.html

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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