Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.
Description
Completing tedious forms can be a real hassle, but with MetaSurvey, it transforms into an engaging experience that feels like a game. This platform provides a lighthearted and enjoyable way for your customers to participate, allowing you to delve into their preferences through gamified surveys. Featuring a clean user interface and a delightful swipe experience, you can create an unlimited number of surveys and questions tailored to your vision. Maximize your feedback collection by unlocking limitless responses, gaining invaluable insights into your customers' thoughts on checkout and shipping using a Likert scale. Manage the results seamlessly with its efficient survey builder that is both light and functional. The intuitive design makes it easy to share surveys via social media, email, or embed them in your website, and you can even generate a QR code for offline customers. Instead of spending hours navigating through complex applications, you can set up a survey in just five minutes! The platform emphasizes essential statistics and graphical representations while filtering out unnecessary data, allowing for easy export and analysis in CSV format. You can edit your surveys effortlessly in one tab while previewing them in another, with all modifications being automatically saved with each adjustment made. This user-friendly approach ensures you can focus on understanding your customers without the hassle of complicated tools.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Sheets
No
IBM Cognos Analytics
Yes
Microsoft Excel
No
Pabbly Connect
No
Qlik Cloud Analytics
Yes
SAP BusinessObjects Business Intelligence
Yes
Zapier
No
Integrations
Google Sheets
Yes
IBM Cognos Analytics
No
Microsoft Excel
Yes
Pabbly Connect
Yes
Qlik Cloud Analytics
No
SAP BusinessObjects Business Intelligence
No
Zapier
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$23 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Key Survey
Founded
2002
Country
United States
Website
www.keysurvey.com
Vendor Details
Company Name
MetaSurvey
Country
United States
Website
getmetasurvey.com
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Market Research
Benchmarking
Yes
Compensation Management
No
Data Management
Yes
Email / Online
No
Face-to-Face
No
Panel Management
No
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
No
Survey Management
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No