Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
A Comprehensive Unified Platform for Gathering, Organizing, and Evaluating Feedback. Key Survey’s advanced survey software empowers organizations to consolidate data and feedback collection throughout the entire business landscape. Participants benefit from a cohesive and regulated environment that guarantees the precision, integration, and practicality of data. This online survey tool operates across the entire enterprise, featuring automated closed-loop workflows and seamless integration with existing systems. Transitioning your customer satisfaction initiatives to Key Survey provides you with access to a leading survey tool, backed by years of expertise in delivering effective customer satisfaction solutions. With enhanced survey features, you can craft the ideal survey experience for your clients, encouraging higher participation rates and generating a wealth of valuable insights for managers to review and implement. This ultimately leads to improved decision-making and a deeper understanding of customer needs.
Description
Our data collection platform is perfectly suited for various survey methods, including online surveys, CAPI, CATI, and traditional paper surveys. We prioritize user-friendly software that eliminates the need for complex scripting, thereby minimizing errors and enhancing user productivity. Our comprehensive suite of integrated tools addresses most market research analysis and reporting needs, featuring capabilities such as cross-tabulations, charting, both online and offline reporting, and dynamic online dashboards. Essentially, our software caters to everyone from data processing professionals to occasional users. With the growing significance of data reporting and delivery in the market research sector, the automation of reports and the provision of data through interactive dashboards are increasingly standard practices. Thus, we concentrate on providing data precisely when our clients require it. Although we do not function as a full-service market research agency, we are dedicated to assisting you in obtaining valuable customer feedback efficiently. In today's data-driven environment, we ensure that our tools are adaptable to meet evolving client needs and expectations.
API Access
Has API
API Access
Has API
Integrations
IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence
Integrations
IBM Cognos Analytics
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Key Survey
Founded
2002
Country
United States
Website
www.keysurvey.com
Vendor Details
Company Name
MRDC Software
Country
United Kingdom
Website
www.mrdcsoftware.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Market Research
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management