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Description
Keepcon prioritizes all interactions that occur through text within digital channels, engaging customers and users effectively. We understand that every industry necessitates timely and precise information tailored to its specific needs. By centralizing all digital communication within our service platform, we not only reduce costs but also enhance the efficiency of contact center operations. Keepcon merges advanced artificial intelligence with the expertise of numerous linguists who specialize in semantics, resulting in innovative solutions that facilitate the automated processing of vast amounts of information. This allows for the accurate classification of content and informal expressions in Spanish, Portuguese, and English. By consolidating all customer service digital channels into one platform, we enable quicker and more effective responses to inquiries and complaints, while also leveraging AI to assist operators in their tasks. Ultimately, our approach transforms customer service interactions, making them more streamlined and responsive.
Description
MAI-Voice-2 represents the pinnacle of Microsoft AI's advancements in text-to-speech technology, delivering a remarkably expressive and lifelike audio experience tailored for various production applications where quality and emotional delivery are essential to user interaction. This model caters to a diverse range of uses, including virtual assistants, customer service, audiobooks, accessible technology, gaming, podcasts, educational courses, simulations, and creative projects, where achieving a natural and fluid voice is paramount. Expanding from solely English support, it now encompasses a total of 15 languages while preserving its signature naturalness and expressiveness, including languages such as Italian, French, German, Hindi, Spanish, Portuguese, Korean, Chinese, Turkish, Russian, Thai, Dutch, Romanian, and Hungarian. MAI-Voice-2 also introduces detailed emotion control through specific tags like sad, whispered, and excited, as well as role-specific expressive speech, making it suitable for applications ranging from motivational speakers to sports commentary and character performances. The versatility of this model ensures it can meet the unique needs of various industries, enhancing how voice technology is integrated into everyday experiences.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Keepcon
Founded
2008
Country
Argentina
Website
keepcon.com/en/
Vendor Details
Company Name
Microsoft AI
Founded
2024
Country
United States
Website
microsoft.ai/news/mai-voice-2expressive-speech-in-10-languages/
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Text to Speech
API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech