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Description
KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.
Description
lube helps product teams discover meaningful insights hidden inside thousands of online user conversations. Instead of relying on filtered support tickets, it taps into Reddit to capture unfiltered, real-world feedback users share when no one from the company is watching. Its AI automatically detects patterns such as feature gaps, workarounds, purchase intent, competitor mentions, and dissatisfaction signals. Insights are delivered with clear effort and impact scores, allowing teams to focus on changes that matter most. Every recommendation links directly to original user quotes, helping teams build trust and consensus internally. lube analyzes feedback across multiple languages and presents results in your preferred language without manual effort. The platform is designed for speed, with setup taking just minutes. From solo founders to large teams, lube scales with flexible pricing plans. Its clean workflows make reviewing and acting on insights straightforward. Ultimately, lube replaces guesswork with data-backed clarity.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Reddit
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KePSLA
Founded
2016
Country
India
Website
www.kepsla.com
Vendor Details
Company Name
lube
Founded
2026
Country
Malaysia
Website
lube.gg
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback