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Description
KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.
Description
Two Cents is an online feedback management tool that integrates a widget onto websites using a simple script tag. This enables visitors to report bugs, share ideas, ask questions, rate their experience, or provide answers to page-specific inquiries. The platform features a web inbox that categorizes messages based on details like page, browser, device type, screen resolution, and language, with bug reports often including console errors and accompanying screenshots. Teams have the capability to review and keep track of user submissions, with the option to export the collected responses in CSV or JSON formats. Users can personalize the widget by adjusting its color scheme, theme, font style, and button text. The tool supports multiple languages, including English, French, Dutch, German, and Spanish. In addition to email notifications, Pro users benefit from instant alerts via Slack and Discord. The complimentary plan allows for one website and up to 25 messages per month, while the paid options accommodate more sites and higher message limits. Designed for website owners, creators, UX researchers, and agencies, Two Cents facilitates the collection of direct feedback from visitors, making it an invaluable resource for improving user experience. Ultimately, this tool empowers teams to actively engage with their audience and enhance their online offerings based on real user input.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Discord
No
Slack
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$15/month
Free plan: one site and 25 messages per month to read. Pro: $15/month billed monthly for three sites, with unlimited messages and instant email, Slack, and Discord notifications. Prices exclude applicable sales tax and VAT.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
KePSLA
Founded
2016
Country
India
Website
www.kepsla.com
Vendor Details
Company Name
M: Digital
Founded
2018
Country
Belgium
Website
twocentsbox.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Alternatives
Alternatives
No Alternatives
