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Description
KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.
Description
We streamline the process of review monitoring and analytics for prominent eCommerce platforms. With just a few clicks and one of our many features, you can easily identify a product’s strengths and areas for enhancement. Our CPG clients have now become the primary drivers of the features we implement. Our platform is designed collaboratively with input from your peers. We aim to automate the research and analysis of customer feedback and reviews, delivering insightful answers to critical questions regarding product performance. This collective approach to development ensures that we prioritize your goals, whether it’s through chat, phone, or email. We analyze data from over 15 major retail sites, providing a unique opportunity to discover the strengths and weaknesses of various products. Understand what works and where improvements are necessary. With unlimited user access and the capacity to manage 1-10k+ products, our platform is continuously evolving. We’re here to provide a concise overview of our service and address any inquiries you may have, ensuring you have all the information needed to make informed decisions. Ultimately, we are committed to supporting your success in navigating the complexities of product performance analysis.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
KePSLA
Founded
2016
Country
India
Website
www.kepsla.com
Vendor Details
Company Name
ReviewMonitoring.com
Country
United States
Website
reviewmonitoring.com
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
