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features
design
support

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Description

KePSLA works in partnership with hotels and the hospitality sector to provide guest feedback solutions, social listen tools, deep guest analytics, competition watch, and guest analytics. Our solutions help our customers to better understand their customers and hyper personalize products and services. Our solution will provide a 60-day ROI guarantee and a tangible positive impact on your bottom line. Our solutions can be used to inspire, enhance travel experiences, and influence advocacy. Our Review Intelligence solution can help you power your business. Manage your online reputation, increase your reviews on the sites that matter most to you, dive into guest reviews, and understand the performance of your hotel by department.

Description

Encourage direct bookings by incorporating concise review summaries into your website and promotional content. This strategy can be effectively applied by various entities such as online travel agencies, destination marketing organizations, hotels, restaurants, and attractions. By leveraging access to reviews from numerous relevant platforms and over ten years of historical hospitality data, businesses can make informed, data-driven choices. Real estate investors, financial institutions, third-party suppliers, tourism authorities, and hospitality venues like hotels and restaurants can all benefit from this approach. Additionally, you can seamlessly embed hospitality review data and reputation management features into your existing software solutions, or opt for our white-label reputation dashboard designed for your hospitality clients. This is particularly useful for software vendors, service providers, and hospitality chains like hotels, restaurants, and attractions, allowing them to enhance their services and better serve their customers. Ultimately, integrating these tools positions your business for greater visibility and improved customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

CanopyDeploy
Lobbi
Tripadvisor

Integrations

CanopyDeploy
Lobbi
Tripadvisor

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

KePSLA

Founded

2016

Country

India

Website

www.kepsla.com

Vendor Details

Company Name

Olery

Founded

2010

Country

Netherlands

Website

olery.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Alternatives

Alternatives