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Average Ratings 0 Ratings
Description
Enhance your firm's financial outcomes with a comprehensive financial management solution. Effectively handle billing, accounting, expenses, and much more through a streamlined system that numerous firms rely on for efficiency. When traditional billing tools fall short of your firm’s requirements, turn to LexisNexis® Juris® for advanced timekeeping, billing, accounting, and financial management software designed to enhance your business performance. This solution offers robust tracking of receivables, payables, trust accounting, and budgeting. Additionally, utilize Juris' analytical capabilities and on-demand performance insights to empower firm leaders in making informed decisions that elevate financial success. With its versatile timekeeping, billing, e-billing, and accounting features, Juris software ensures usability while maintaining a comprehensive audit trail. By customizing your time-entry process, you can capture more billable hours and optimize your firm's financial health further. Ultimately, investing in Juris not only streamlines your operations but also positions your firm for sustained growth and profitability.
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
API Access
Has API
API Access
Has API
Integrations
Accurint Virtual Crime Center
Availity
Bridger Insight XG
CaseMap
Cognizant
Lex Machina
Lexis
Lexis Affinity
Lexis for Microsoft Office
LexisNexis InterAction
Integrations
Accurint Virtual Crime Center
Availity
Bridger Insight XG
CaseMap
Cognizant
Lex Machina
Lexis
Lexis Affinity
Lexis for Microsoft Office
LexisNexis InterAction
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
LexisNexis
Founded
1970
Country
United States
Website
juris.com
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
Legal Billing
Accounting Management
Automatic Billing
Calendar Management
Case Management
Client Portal
Document Management
Expense Tracking
Time Tracking
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics