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Average Ratings 8 Ratings

Total
ease
features
design
support

Description

Jonot is an innovative queue management solution designed specifically for businesses that cater to walk-in clientele. By utilizing a QR code, web link, or self-service kiosk, customers can seamlessly enter a virtual queue and monitor their position along with the estimated wait time directly from their smartphones, allowing them to wait comfortably from any location. Meanwhile, staff members can efficiently oversee the queue using any web browser, while digital displays in the lobby keep patrons updated on the current and upcoming ticket numbers. Jonot is compatible with existing tablets, computers, and screens, eliminating the need for customers to download an app or create an account, and it ensures that ticket calls can still function over the local network even in cases of unreliable internet connectivity. Additionally, Jonot accommodates multiple locations and queues, offers multilingual experiences for customers, enables custom branding, collects customer feedback, shares marketing content, and supports integrations through webhooks. This comprehensive system enhances customer satisfaction while streamlining the management process for businesses.

Description

Queue-it empowers the world's biggest brands to deliver on their busiest days. The virtual waiting room lets you control online traffic in high-demand situations to deliver superior experiences and treat visitors fairly. When online visitors exceed your capacity, they are redirected to a customizable waiting room and then throttled back to your website or app in a controlled first-come, first-served order. Additionally, the virtual waiting room gives you full control over traffic inflow to your site & app, acting as a security checkpoint where you block bots & abuse. You can validate customers based on unique identifiers like user ID or email address, ensuring only verified customers access your products. And enhanced analytics give you insight into the quantity & quality of your traffic so you can adapt bot mitigation for your next sale.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Akamai No 
Amazon CloudFront No 
Android No 
Apache Cordova No 
Apple iOS No 
AspDotNetStorefront No 
Cloudflare Workers No 
F5 BIG-IP No 
Fastly No 
Java No 
JavaScript No 
Lua No 
Magento No 
Node.js No 
PHP No 
Python No 
React No 
Ruby on Rails No 
Salesforce Agentforce Commerce No 
webhooks.io Yes 

Integrations

Akamai Yes 
Amazon CloudFront Yes 
Android Yes 
Apache Cordova Yes 
Apple iOS Yes 
AspDotNetStorefront Yes 
Cloudflare Workers Yes 
F5 BIG-IP Yes 
Fastly Yes 
Java Yes 
JavaScript Yes 
Lua Yes 
Magento Yes 
Node.js Yes 
PHP Yes 
Python Yes 
React Yes 
Ruby on Rails Yes 
Salesforce Agentforce Commerce Yes 
webhooks.io No 

Pricing Details

$4.99/month
Starter plan $4.99/month
Pro plan $20.00/month.
Additional locations $5.00/month/location.
Free 14 day trial
Free Trial Yes 
Free Version No 

Pricing Details

Pricing is determined based on the volume of traffic passing through Queue-it’s platform and the frequency of system use. Key metrics that are helpful in preparing a pricing estimate are: the number of website visitors during traffic peaks, the number of waiting rooms you plan to run annually, and the features you implement. A Queue-it subscription does not require long-term commitment.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Jonot Oy

Founded

2026

Country

Finland

Website

jonot.io

Vendor Details

Company Name

Queue-it ApS

Founded

2010

Country

Denmark

Website

queue-it.com

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless Yes 
Customer Surveys Yes 
Dashboard Yes 
For Banks Yes 
For Government Yes 
For Healthcare Yes 
For Restaurants Yes 
For Retail Yes 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Load Balancing

Authentication Yes 
Automatic Configuration No 
Content Caching No 
Content Routing Yes 
Data Compression No 
Health Monitoring No 
Predefined Protocols No 
Redundancy Checking No 
Reverse Proxy No 
SSL Offload No 
Schedulers No 

Alternatives

Alternatives

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