Queue-it Reviews

Summary: We and our clients have been more than happy with the implementation, use and support from Queue-it! We have been using it for more than 1 year now and it saved us so much time developing custom solutions. Even I as a non-developer have no issues using it on a daily basis!

Positive: Easy, simple and seamless, become a part of our and our client's solutions. We have saved money by implementing Queue-it and have always been happy with the support and professionalism throughout the whole organisation!

Negative: I struggle to come up with something not to like about Queue-it. Been so satisfied with the account management, support and software. Always there when you need help and the software is nothing else than fantastic.

Summary: Angry customers, bad review on social media platforms & number of server crashes due to high demand. We deployed Queue-it first time & it worked perfectly. We will use it again.

Positive: We had major issues last 3 years but this time all went smooth simply because we had Queue-it in place. Everyone got served fairly. We didn't look anywhere else for another product as this served our purpose well.

Negative: None. We didn't know our application & server capacity as it is setup on a new infrastructure. So we had to continuously increase the outflow to reduce the wait time in the queue! Customers were happy to see the wait time go down fast!

Summary: Queue-it stops our back-end systems from falling over from high demand when we release our most sought after tickets. Behind the website sits a ticketing system that can only process so much at once. If we suddenly get 100,000 visitors in matter of hours, queue-it helps us deal with the demand while providing a great customer experience.

Positive: Queue-it is easy to use and guarantees that a busy on-sale or spike in traffic won't cause any problems.

The dashboards are easy to read and share with colleagues.

Negative: I've really struggled to come up with something I dislike about queue-it. Everyone from the company is very friendly and professional. Their support is next to none and have helped us with a few bespoke requests very quickly.

Summary: Great solution that helps our customers manage the demand on their website at busy periods and give us great insight into what is happening in the queue at the same time.

Positive: Very easy and quick product to get setup and working and it does what it says on the tin. The Queue-it team are alway quick to response if you have any questions.

Negative: Can't think of any, the software just works and the team are always there to help.

Summary: Queue-It are a great service with exceptional support team and would strongly recommend as a good resource to help with large on sale periods on websites.

Positive: Very attentive and always following up. Queue-It team always respond to emails and support tickets promptly and go above and beyond to help.

Negative: There is never a time when you speak to them that they make you feel like you are asking a dumb question. They are always willing to help.

Summary: When you need to control the flow of visitors to your web page, queue-it is a solution that allows you to give it a secure and efficient layer to do so without major costs, recommended.

Positive: Easy and fast integration, with few changes and an induction you can get waiting rooms to control the flow of your website.

Negative: The control panel can improve its appearance but it is not really a problem.

Summary: Overall, Queue-it is a great product and has fantastic support who are there to help you at any moment.

Positive: Support is absolutely wonderful - will sit with you through setup and on sales and is great at setting up custom looks. Price is pretty good too.

Negative: The actual ease of using the platform is a little cumbersome, especially surrounding the safety net feature. Documentation could be better.