eBSEG Mobile Queuing Solution Description
Transform the customers' queue to be Virtual and make them book their turn without waiting inside or outside the bank branch.
Nowadays, your customers need to be safe. Let them use Mobile Queuing Solution and arrive in time with their turn.
eBSEG Mobile Queuing Solution has all featured capabilities to ease this process.
The customer can know which branch is crowded and choose which branch wants to go to.
eBSEG Mobile Queuing Solution Alternatives
Runpod provides a cloud infrastructure that enables seamless deployment and scaling of AI workloads with GPU-powered pods. By offering access to a wide array of NVIDIA GPUs, such as the A100 and H100, Runpod supports training and deploying machine learning models with minimal latency and high performance. The platform emphasizes ease of use, allowing users to spin up pods in seconds and scale them dynamically to meet demand. With features like autoscaling, real-time analytics, and serverless scaling, Runpod is an ideal solution for startups, academic institutions, and enterprises seeking a flexible, powerful, and affordable platform for AI development and inference.
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WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty.
WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.
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Visual Queue Network (VQN)
The Visual Queue Network (VQN) Product Suite is developed in Microsoft .NET and is seamlessly integrated to Microsoft desktop tools. VQN reports manifest as Excel files and VQN letters as Word Documents.
VQN features:
Browser based User Interface
Workflow automation
Segmentation with "Behavioral Modeling Scoring" to identify "At Risk" assets
Roles based screens
Customizable screens
Service Oriented Architecture (SOA)
Security - Web Application Penetration Tested (WAPT)
Centralized Collateral Management
Enterprise Reporting
VQN can be interfaced with any comprehensive banking system as the enterprise solution for loans, overdraft checking accounts, credit cards and any other past due debt. VQN has been programmed to work particularly well with the Fiserv Core Banking Management products as well as the Euronet World Wide ICCS Credit Card Core product.
The most important issue for Bank and Credit Union executives the last few years is tracking and ensuring servicing compliance. Collections\Recovery compliance is the most important new issue executives face. VQN automates the loan servicing work flow and automatically documents all the appropriate milestone events.
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eBSEG Digital Bot Platform
eBSEG has added numerous channels to its chatbot platform, including WhatsApp Business, Facebook Messenger, SMS, Routing To Call Center Text Agent and Siri in English, Arabic and Franco-Arab languages.
eBSEG Digital Chatbot Platform supports multiple language options (English - Arabic - Franco Arab), so that customers can provide feedback and measure customer satisfaction.
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Integrations
API:
Yes, eBSEG Mobile Queuing Solution has an API
No Integrations at this time
Company Details
Company:
eBSEG
Year Founded:
2000
Headquarters:
Canada
Website:
ebseg.com/Mobile-Queuing-Solution.html
Media
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
On-Premises
Types of Training
Live Training (Online)
In Person
Customer Support
Business Hours
Online Support
eBSEG Mobile Queuing Solution Features and Options
Queue Management Software
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
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