eBSEG Mobile Queuing Solution Description
Transform the customers' queue to be Virtual and make them book their turn without waiting inside or outside the bank branch.
Nowadays, your customers need to be safe. Let them use Mobile Queuing Solution and arrive in time with their turn.
eBSEG Mobile Queuing Solution has all featured capabilities to ease this process.
The customer can know which branch is crowded and choose which branch wants to go to.
eBSEG Mobile Queuing Solution Alternatives
Qticket
We can upgrade and automate your existing appointment booking or queuing systems. Customers have easy access to your company's services via your website/app on any device. Solutions that are either out-of-the box or custom-built for any organization, especially tailored for high-security industries and those with specific service requirements. Your visitors will feel empowered and free from the stress of waiting in line. This will increase their satisfaction rate and eliminate the stress of having to wait in line. Book online with real-time availability and virtual queuing. Front desk 24/7 available in over 140 languages. Automated reminders sent about upcoming visits and inquiries. Displays the location of your nearest branch and real-time status. You can connect with us by phone, e-mail or any other method that suits you best. It can be connected to your existing booking system. Data is the most valuable indirect benefit of our system.
Insights & summaries
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Queue Mobile
Are your customers frustrated when they wait in long lines? Are you overwhelmed by customer complaints due to long lines? You want to increase your customer satisfaction and revenue? Queue Mobile eliminates the need to wait in long lines and congestion that have become part of our daily lives. Queue Mobile's innovative technology brings together the power and affordability that the internet with the speed of SMS Queuing System messages to create a virtual wait line. Queue Mobile™," is a comprehensive customer flow system that can be scaled for both small and large companies looking to improve customer satisfaction at their point of service. Queue Mobile's unique technology does not require any special software or equipment. Queue Mobile uses a cloud-based SAS solution. All you need is a smartphone, tablet, or PC with internet access.
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Waitwhile
Waitwhile is a smart scheduling and waitlist platform that helps 20000+ companies break their wait times and create amazing wait experiences. Waitwhile solves all aspects related to queuing, including letting guests check-in online, showing wait times, and keeping everyone updated via SMS and email. You can also integrate with the powerful API. Unlimited use for 100 guests per year.
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Qtrac
A world-leading queue management software. Qtrac®, a cloud-based virtual queueing and appointment scheduling platform, is available. Qtrac queues thousands of customers every day. Find out why Qtrac is preferred by both small businesses as well as the nation's largest enterprises. Customers hate waiting. It's not a secret. Virtual queuing gives customers control, increasing customer satisfaction and loyalty. Virtual queuing eliminates lines and crowds. You can easily manage visitors and gain insight into their needs before you serve them. To maximize efficiency, you can control and manage workload and occupancy. Appointment scheduling helps you manage your capacity. Mobile queuing allows you to connect and engage with customers. For the best personalized experience, communicate directly with customers. Reduce customer frustration and increase brand loyalty. Appointment reminders help customers keep on time and reduce no shows. Wait-time notifications are a marketing and advertising opportunity.
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Integrations
API:
Yes, eBSEG Mobile Queuing Solution has an API
No Integrations at this time
Company Details
Company:
eBSEG
Year Founded:
2000
Headquarters:
Canada
Website:
ebseg.com/Mobile-Queuing-Solution.html
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Product Details
Platforms
SaaS
iPhone
iPad
Android
On-Premises
Type of Training
Live Online
In Person
Customer Support
Phone Support
Online
eBSEG Mobile Queuing Solution Features and Options
Queue Management Software
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
eBSEG Mobile Queuing Solution User Reviews
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