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Description
The trajectory of your business hinges on your customer. With the innovative approach of Customer Insights Management, Iterate places customer insights at the forefront of your operations, ensuring that these valuable insights are both accessible and actionable across all teams, allowing every decision to be driven by customer needs. The Iterate for iOS SDK empowers you to gather direct feedback from users within your mobile application, boasting a developer-friendly design that is lightweight and simple to implement. Our in-app surveys enable you to pinpoint and engage the right audience at the optimal moment in their user journey, ensuring that the feedback you receive is both relevant and valuable. To enhance response rates, Iterate integrates surveys directly into emails, meticulously designed to function seamlessly on mobile devices. You can schedule surveys for specific times or leverage Iterate’s integrations with your marketing or analytics platforms to deploy surveys triggered by particular actions. This comprehensive approach ensures that your decision-making is consistently aligned with your customers' voices.
Description
Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on.
Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment.
Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. Research Hub, our AI research repository, automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork.
With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.
API Access
Has API
API Access
Has API
Integrations
Braze
Fullstory
Klaviyo
Salesforce
Slack
Zapier
AccessOwl
Airtable
Amplitude
Campaign Monitor
Integrations
Braze
Fullstory
Klaviyo
Salesforce
Slack
Zapier
AccessOwl
Airtable
Amplitude
Campaign Monitor
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$56 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Iterate
Country
United States
Website
iteratehq.com
Vendor Details
Company Name
Survicate
Founded
2013
Country
Poland
Website
survicate.com
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video