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Description
IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard.
Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically.
Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property.
Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations.
Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work.
Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.
Description
TrustYou is a platform that enables companies to win through the power and importance of listening. It also provides a platform for guest feedback that makes listening easy, powerful, and measurable. TrustYou helps you to unlock the potential of guest feedback.
- Provide guests with endless opportunities to listen to and respond to their needs.
- Learn from all reviews on the internet and make better business decisions.
Publish hotel reviews on the site and on Google. Allow positive feedback to influence bookings.
TrustYou empowers companies with the ability to build trust, make better decisions and win.
API Access
Has API
API Access
Has API
Integrations
5stelle*
Advantage Anywhere
Astro
Frontdesk Anywhere
Hotel Superhero
IDeaS G3 RMS
Little Hotelier
Misterbooking PMS
Oracle BPM Suite
Profitroom Booking Engine
Integrations
5stelle*
Advantage Anywhere
Astro
Frontdesk Anywhere
Hotel Superhero
IDeaS G3 RMS
Little Hotelier
Misterbooking PMS
Oracle BPM Suite
Profitroom Booking Engine
Pricing Details
£34.99
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Vendor Details
Company Name
TrustYou
Founded
2008
Country
Germany
Website
www.trustyou.com
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
