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Description

IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard. Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically. Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property. Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations. Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.

Description

Experience a transformative approach to hotel management with our user-friendly, guest-focused cloud-based PMS, designed to optimize your hotel’s operations, boost revenue opportunities, and provide unmatched asset management versatility. Embrace a new era of hospitality by liberating yourself from traditional front desk constraints through our exclusive mobile and cloud PMS that prioritizes guest experience. Allow guests the convenience of checking in and out via their smartphones while enabling your team to assist customers seamlessly across the property. Manage your hotel operations from any location worldwide with ease! Effortlessly handle reservations, as agents can quickly create, modify, and search bookings in seconds, eliminating stress for both staff and guests. By equipping your team with an intuitive, color-coded interface, advanced automation, and remarkable flexibility, you can significantly enhance staff productivity and efficiency while ensuring exceptional service is delivered no matter where guests are located. Enhance your hotel operations today and redefine what it means to provide outstanding guest experiences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Cendyn Guestrev
Cendyn Loyalty
Chekin
DigitalGuest
GuestTouch
Guestmeter
HotelPartner Yield Management
LodgIQ
Lynx
Oobeo
RemoteLock
Snapfix
TrustYou
UpsellGuru
Viqal
Whistle Messaging
Zapier
iVvy Venue Management

Integrations

Cendyn Guestrev
Cendyn Loyalty
Chekin
DigitalGuest
GuestTouch
Guestmeter
HotelPartner Yield Management
LodgIQ
Lynx
Oobeo
RemoteLock
Snapfix
TrustYou
UpsellGuru
Viqal
Whistle Messaging
Zapier
iVvy Venue Management

Pricing Details

£34.99
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

IntuitiveStay

Founded

2026

Country

United Kingdom

Website

www.intuitivestay.com

Vendor Details

Company Name

StayNTouch

Country

United States

Website

stayntouch.com

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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