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Description
With Interactions Digital Roots, you can seamlessly track, assess, and interact with discussions about your brand across social media from one consolidated platform. Utilizing advanced artificial intelligence, our platform provides pertinent customer dialogues and insights sourced from various corners of the internet. Unlike conventional social listening and engagement tools that depend on user-defined rules and trending keywords to pinpoint engagement chances, Digital Roots employs AI to navigate social discussions and identify the most significant posts. This innovation eliminates the necessity for tedious manual searches, allowing you to focus on engaging with the most relevant customers. Additionally, by integrating natural language processing and machine learning, our tool continuously evolves, becoming increasingly adept at understanding user behavior and preferences over time, ensuring that your engagement strategy remains effective. This not only enhances your brand's online presence but also fosters deeper connections with your audience.
Description
The landscape of social listening has transformed significantly. Uncover the potential of audience intelligence with Pulsar, which enables you to identify compelling narratives within your data. Our platform consolidates all your digital audiences, allowing for seamless access to essential insights. By harnessing AI and advanced data visualization, you can gain actionable insights through our analytics, trend tracking, and social listening features. Stay informed about ongoing conversations or delve into historical data to unearth valuable trends and insights. Engage with your audience by creating data-driven personas, segmenting demographics, and analyzing the nuances of various discussions. Identify key influencers within your target demographics and establish partnerships for future social media campaigns. Discover what truly connects with your audience and leverage these insights to enhance your creative direction. Additionally, refine your content strategy, monitor your competitors' social media activities, and evaluate the effectiveness of your marketing efforts through comprehensive benchmarking. Ultimately, staying attuned to the evolving digital landscape empowers your brand to make informed decisions.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Interactions
Founded
2004
Country
United States
Website
www.interactions.com/products/social-customer-care/
Vendor Details
Company Name
Pulsar
Founded
2013
Country
United States
Website
www.pulsarplatform.com
Product Features
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Social Media Monitoring
Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking
Product Features
Audience Intelligence
AI / Machine Learning
Audience Segmentation
Competitive Intelligence
Content Tracking
Data Visualization
Data-Driven Insights
Filters / Search
Image Recognition
Sentiment Analysis
Social Listening
Social Media Analytics
Trend Tracking