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Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
Description
Time Point is an innovative cloud-based platform that streamlines workforce management and human resources for organizations, enabling them to oversee employee management, scheduling, attendance, and various administrative tasks all within one unified system. By centralizing HR and workforce functions, it offers comprehensive tools for scheduling staff, tracking time and attendance, preparing payroll, and managing employees across different departments and locations. This system empowers managers to effectively create and oversee employee rosters, allocate shifts, and monitor staffing levels to ensure that each role or department has the appropriate number of staff scheduled at the right times. Moreover, it seamlessly captures employee work hours through various clocking methods, including biometric devices, mobile apps equipped with GPS tracking, and desktop or tablet clock-in options, ensuring real-time accuracy in recording start times, breaks, and shift completions. Additionally, Time Point enhances operational efficiency by providing insightful analytics and reporting capabilities, allowing organizations to make data-driven decisions regarding their workforce management.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Vendor Details
Company Name
Time Point
Founded
1996
Country
Ireland
Website
www.timepoint.ie/
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Onboarding
Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management
Time Clock
Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking
Time Tracking
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Expense Tracking
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Online Time Tracking
Overtime Calculation
Time per Project Reporting
Timesheet Management
Vacation / Leave Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce