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Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
Description
ReadyRoster is a platform designed in Australia specifically for NDIS operations, catering to the needs of small and expanding disability service providers. This comprehensive system integrates various functions such as rostering, staff credentials, billing, and compliance, effectively replacing the need for separate spreadsheets, paper timesheets, and generic software that lacks specificity for the NDIS.
Among its standout features are an intuitive drag-and-drop weekly roster, GPS-enabled clock-in and clock-out options for support staff via a mobile browser (eliminating the need for app downloads), real-time tracking of credentials with automatic notifications for expirations, and an integrated NDIS Support Catalogue for the 2025-26 period that allows pre-billing checks. Additionally, it facilitates the documentation of progress notes tied to participant goals, incident reporting directly from workers' mobile devices, and easy one-click audit packs that meet the 5 NDIS Practice Standards.
The pricing structure is based on the number of participants, allowing for unlimited staff access on all plans. The options include a free Solo plan for up to 3 participants, the Team plan at $29/month for up to 15 participants, the Growth plan at $79/month for a maximum of 50 participants, and the Enterprise plan at $199/month for unlimited participant access. Furthermore, this flexible pricing model ensures that providers can choose the best option tailored to their needs as they scale.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
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Free Trial
Free Version
Pricing Details
Free / AUD $29/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Vendor Details
Company Name
ReadyRoster
Founded
2026
Country
Australia
Website
readyroster.com.au
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce