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Description
At Intellicus, we recognize that Business Process Management (BPM) organizations require a contemporary Workforce Management (WFM) solution to adapt to the swiftly evolving demands of customers. Flow is an innovative WFM solution equipped with the agility and capabilities to transform obstacles into opportunities for expansion, enabling BPMs to achieve a balance between profitability and the increasing customer desire for a rich multi-channel experience.
Regardless of where your data is stored or the systems you opt to implement, you can gain comprehensive visibility across various locations and sources, leading to actionable insights. With the infusion of AutoML in your contact center, you can quickly and accurately forecast and plan to enhance productivity. Flow empowers BPMs to navigate real-world complexities, ensuring that they are always prepared to manage any potential crisis. Utilizing machine learning, you can strategically schedule the appropriate number and types of shifts, effectively minimizing inefficiencies without the burdensome manual effort. By delegating the administrative responsibilities of scheduling and rostering to Flow, you can focus on providing excellent service to your customers. Moreover, you will receive the necessary insights precisely when and how you need them, allowing you to exceed every performance indicator. With Flow, BPMs can truly revolutionize their operations and elevate their service quality.
Description
The Intrafusion team is a leader in providing outpatient infusion management services, showcasing extensive knowledge in areas such as neurology, rheumatology, gastroenterology, and immunology. We collaborate with practices nationwide to administer over 25 essential specialty infusion therapies to upwards of 50,000 patients every year. By offering dedicated support in overseeing daily infusion suite operations, we allow you to focus more on your patients’ care. Our commitment to clinical excellence and skilled nursing enhances the patient care process, ensuring a smooth experience and that all patient needs are consistently addressed. With innovative solutions, best practices, and a wealth of resources, we assist you in overcoming the complexities associated with managing and expanding your infusion center, all without adding extra burden to your staff. Furthermore, as the owner of your infusion center, you retain full control over its operations. Our goal is to help you enhance the efficiency and profitability of your infusion center while ensuring that patient care remains the top priority. Together, we strive to create an environment where both you and your patients thrive.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intellicus Technologies
Founded
2004
Country
India
Website
intellicus.com/flow/
Vendor Details
Company Name
McKesson
Country
United States
Website
www.mckesson.com/Specialty/Full-Service-Practice-Management/Infusion-Management/
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Product Features
Medical Spa
Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation