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Description
Build empowering online communities using Insightrix Communities, a premier software designed for brands and organizations aiming to collaborate with their customers or stakeholders. Insightrix Communities provides market researchers, communication experts, and engagement professionals with a comprehensive suite of tools tailored to meet their research and community consultation requirements. The platform boasts powerful online community management capabilities, tools for both quantitative and qualitative research, and an unparalleled user experience that stands out in the industry. Additionally, it fosters meaningful interactions that enhance customer loyalty and drive valuable insights for continuous improvement.
Description
Initiate an ongoing and open conversation with your customers and stakeholders alike. You can utilize any language to connect with and involve customers from around the globe, all while maintaining data integrity. The platform is designed to be adaptable and intuitive, offering full administrative access, limitless profiles, and comprehensive branding options to foster a unique community atmosphere. Should you require assistance, professional services are also at your disposal. Alongside native qualitative tools such as chat groups, interactive bulletin boards, photo/video diaries, and polling questions, you have the ability to incorporate existing surveys from various tools or providers seamlessly. Access affordable digital solutions to deliver state-of-the-art services to your clients, enhancing client relationships by ensuring they feel more engaged and valued. Transition from sporadic projects to a reliable revenue stream, ensuring that your clients' business is secured consistently. By fostering a direct, ongoing dialogue with your customers, you empower them to shape and enhance the success of your brand while cultivating a loyal community around it. This approach not only boosts engagement but also drives innovation and responsiveness within your brand strategy.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$199 per week
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Insightrix Research
Founded
2001
Country
Canada
Website
insightrixcommunities.com
Vendor Details
Company Name
communities247
Country
United Kingdom
Website
communities247.com/en/
Product Features
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
No
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
Yes
Market Research
Benchmarking
No
Compensation Management
Yes
Data Management
Yes
Email / Online
Yes
Face-to-Face
No
Panel Management
Yes
Paper-Based
No
Phone-Based
No
Sample Management
Yes
Statistical Analysis
Yes
Survey Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
