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Average Ratings 0 Ratings

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Description

Survey your customers on your website, web apps, and emails to find out their "why". Informizely allows you to quickly gain valuable insights into the motives of your customers. To improve your website, products and services, as well as conversion rate. Get to know your customers better and gain deep insight into their motivations and experiences. Get powerful insights to help you create and improve products and websites that customers love and recommend. Increase sales, increase conversions and optimize conversion funnels. Build brand loyalty and improve retention. At the right time, show targeted pop-up and slide-in surveys on your website. Inline a survey on your website. It will automatically display when you scroll to view it. Get deep insights using full page questionnaires, distributed by a public link. In emails and web apps, embed NPS, CES and rating questions.

Description

You can utilize various question types such as multiple choice, open-ended, matrix/likert scales, date and time inputs, file uploads, constant sum questions, list ranking, and images along with HTML content, among others. Conduct surveys from your own domain, modify our existing templates, or design entirely new ones. Employ survey logic to navigate respondents through specific questions, enabling skip patterns or loops, and define custom completion behaviors for a tailored experience. Build surveys in different languages with UTF-8 support, allowing for comprehensive language customization that also covers number formatting. Share links to your survey via websites or email, incorporate HTML popups on your site, or seamlessly embed the survey using an invisible frame. Generate invitations from an address book for direct email outreach to your respondents. Leverage data from your address book or a custom dataset to pre-fill responses and enhance user experience. Implement various restrictions for each survey, which can include designated periods, time constraints, password protection, email verification, image captcha, and controls on respondent navigation, ensuring a secure and structured survey process. Additionally, analytics tools can be integrated to gather insights from responses, helping you better understand the data collected.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

KonnectzIT Yes 
Stackreaction Yes 

Integrations

KonnectzIT No 
Stackreaction No 

Pricing Details

$59 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$10 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Informizely

Founded

2014

Country

Netherlands

Website

www.informizely.com

Vendor Details

Company Name

SurveyFactory

Website

www.surveyfactory.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis No 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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