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Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
Description
TextAlley stands out as the sole iMessage CRM that utilizes your actual phone number for messaging. Designed specifically for real estate professionals and sales teams, it integrates contact management, message templates, automated drip campaigns, and intelligent replies all within a single online dashboard. Messages are sent as blue bubbles, ensuring they appear more personal rather than from an unrecognizable number.
The platform supports various media types, including text, images, and video.
It also offers over 13 integrations with popular CRMs such as Follow Up Boss, kvCORE, Go High Level, and Sierra Interactive.
With an impressive open rate of 98% and a quick setup time of just five minutes, it’s user-friendly.
Subscription plans begin at $79 per month, and a 14-day free trial allows users to experience its features before committing. Additionally, TextAlley’s comprehensive tools enable teams to enhance their communication strategies effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Stripe
Integrations
Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Hubtiger
Klarna
Mastercard Payment Gateway Services
Stripe
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$79 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Vendor Details
Company Name
TextAlley
Website
textalley.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
