Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.

Description

Text2Reach is an innovative web-based system designed for bulk messaging, streamlining the process of sending mass messages effortlessly. This platform allows users to craft their message content, upload it to the system, and send text messages to an unlimited number of recipients at the same time. Similar to the Mail2Reach application, it features a highly effective and adaptable sending engine. Users can send both single and bulk messages, schedule messages, and create them easily. The system also includes mobile number validation, message testing, client management, and short code configuration capabilities. Recipients can be imported effortlessly from Excel spreadsheets, and the platform supports the management of multiple businesses with separate accounts. Additionally, it provides live statistics on message delivery, in-depth reports and analytics, alongside a high delivery success rate while ensuring security. This enables businesses to engage their customers precisely when and where it matters most, improving overall convenience and effectiveness. Furthermore, with its user-friendly interface, even those with minimal technical skills can navigate the system with ease.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Affirm Yes 
Afterpay Yes 
Apple Pay Yes 
CREDITONLINE No 
Facebook Yes 
Google Yes 
Google Pay Yes 
Hubtiger Yes 
Klarna Yes 
Mastercard Payment Gateway Services Yes 
Microsoft Excel No 
Stripe Yes 
Visa Click to Pay Yes 

Integrations

Affirm No 
Afterpay No 
Apple Pay No 
CREDITONLINE Yes 
Facebook No 
Google No 
Google Pay No 
Hubtiger No 
Klarna No 
Mastercard Payment Gateway Services No 
Microsoft Excel Yes 
Stripe No 
Visa Click to Pay No 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ikeono

Country

United States

Website

www.ikeono.com

Vendor Details

Company Name

SSA Soft

Founded

2006

Country

United States

Website

www.ssasoft.com/products/text2reach/

Product Features

NPS

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

Text4Customers Reviews

Text4Customers

SSA Soft
Surveyed Reviews

Surveyed

Spicyfy Ventures