Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
Description
Text2Reach is an innovative web-based system designed for bulk messaging, streamlining the process of sending mass messages effortlessly. This platform allows users to craft their message content, upload it to the system, and send text messages to an unlimited number of recipients at the same time. Similar to the Mail2Reach application, it features a highly effective and adaptable sending engine. Users can send both single and bulk messages, schedule messages, and create them easily. The system also includes mobile number validation, message testing, client management, and short code configuration capabilities. Recipients can be imported effortlessly from Excel spreadsheets, and the platform supports the management of multiple businesses with separate accounts. Additionally, it provides live statistics on message delivery, in-depth reports and analytics, alongside a high delivery success rate while ensuring security. This enables businesses to engage their customers precisely when and where it matters most, improving overall convenience and effectiveness. Furthermore, with its user-friendly interface, even those with minimal technical skills can navigate the system with ease.
API Access
Has API
No
API Access
Has API
No
Integrations
Affirm
Yes
Afterpay
Yes
Apple Pay
Yes
CREDITONLINE
No
Facebook
Yes
Google
Yes
Google Pay
Yes
Hubtiger
Yes
Klarna
Yes
Mastercard Payment Gateway Services
Yes
Integrations
Affirm
No
Afterpay
No
Apple Pay
No
CREDITONLINE
Yes
Facebook
No
Google
No
Google Pay
No
Hubtiger
No
Klarna
No
Mastercard Payment Gateway Services
No
Pricing Details
Free
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Vendor Details
Company Name
SSA Soft
Founded
2006
Country
United States
Website
www.ssasoft.com/products/text2reach/
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No