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Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
Description
Achieve remarkable open and response rates with Mogli, enabling SMS, MMS, and WhatsApp™ interactions directly within Salesforce®. Bid farewell to disappointing open, engagement, and conversion figures. As a native Salesforce application for WhatsApp and SMS, Mogli offers user-friendly features backed by a dedicated customer success team based in the USA, earning the trust of clients globally. Everything you need is conveniently located in one platform, allowing for seamless text communication with any Salesforce Object, whether custom or standard. Experience boundless communication opportunities and gain the international outreach you desire with all of Mogli's native capabilities. Enhance operational efficiency by automating notifications, nurturing leads, and managing client relationships effectively. Gather valuable insights through meaningful data collection and design both linear and branching surveys to capture essential feedback from stakeholders at every stage of their lifecycle. Stay connected, even in your absence, with automated interactions designed for lead qualification and customer self-service, ensuring you never miss an opportunity to engage.
API Access
Has API
API Access
Has API
Integrations
Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Klarna
Mastercard Payment Gateway Services
Salesforce
Stripe
Integrations
Affirm
Afterpay
Apple Pay
Facebook
Google
Google Pay
Klarna
Mastercard Payment Gateway Services
Salesforce
Stripe
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Vendor Details
Company Name
Mogli
Country
United States
Website
www.mogli.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics