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Description
Ikeono empowers retailers of various scales to enhance their operations by streamlining communication through text messaging. This comprehensive platform provides services such as business text messaging, automated requests for reviews, secure Text-to-Pay options, and converting web chats to text, facilitating the transition of site visitors into customers. Retailers can also utilize SMS to automate feedback collection for the Net Promoter Score (NPS), allowing them to mend customer relationships or elevate the voices of their advocates, and manage all customer interactions seamlessly via a centralized inbox. With integration into Lightspeed POS, businesses can send texts directly from the app, including sales receipts, quotes, updates on work orders, alerts for special orders, and automated campaigns for NPS and reviews. Originally introduced in 2018 as an app specifically for bike shop services, Ikeono has broadened its reach across multiple sectors including biking, golfing, jewelry, pets, and boutiques, introducing features such as text-based payments, automated review processes, and scheduled messaging to meet diverse business needs. This versatility ensures that retailers can adapt to customer preferences and foster stronger connections.
Description
SMS marketing is the secret sauce of connecting with your customers.
Mobile Text Alerts offers an easy-to-use mass texting platform and mobile app that you can set up in no time.
Enjoy a user-friendly online platform and easy mobile app for convenient sending.
Take advantage of hands-free automation options like scheduled messages, drip campaigns, and auto-replies.
Give your customers convenient ways to opt in to your texts, including:
- Text to join
- QR codes
- Web forms
Or easily add contacts in yourself through one of the following methods:
- API
- Integrations
- Spreadsheet imports
View data for your mass texts regarding delivery, subscriber counts, opt-outs, and link clicks to help you analyze the success of your campaigns.
Start texting your customers and watch your business grow!
API Access
Has API
API Access
Has API
Integrations
Act!
Axis LMS
Calendly
Cognito Forms
Dropbox
Ecwid
Gmail
Google Calendar
Google Drive
HubSpot CRM
Integrations
Act!
Axis LMS
Calendly
Cognito Forms
Dropbox
Ecwid
Gmail
Google Calendar
Google Drive
HubSpot CRM
Pricing Details
Free
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ikeono
Country
United States
Website
www.ikeono.com
Vendor Details
Company Name
Mobile Text Alerts
Founded
2011
Country
United States
Website
mobile-text-alerts.com
Product Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
