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Description
Provide your clients with safe automated payment options via phone and text messaging. Our platform seamlessly connects with your existing gateway and customer information. Enhance your customer engagement with proactive automated outreach campaigns utilizing voice, text, and email notifications. Obtain immediate insights into customer satisfaction and feedback through both inbound and outbound automated phone surveys. Satisfy your clients with the self-service automation they desire, while we take care of the complex tasks, allowing you to relish in the satisfaction of your customers. Our Compass Automation Platform serves as a comprehensive Managed Communications Platform as a Service (CPaaS), offering a secure setting for voice and text functionalities. It encompasses the four applications detailed below, which we tailor to meet your unique requirements. As a fully managed service, we oversee all aspects of application management, carrier coordination, and security, enabling your IT team to concentrate solely on advancing your business objectives. This approach not only streamlines your operations but also enhances overall customer experience.
Description
We deliver essential video infrastructure that enhances the most captivating and interactive real-time communication and entertainment experiences available online. With remarkable speed, our service is a true game changer. Enable crystal-clear voice communication within your web, mobile, and native applications to enhance efficiency. Integrate real-time video chat seamlessly into your web, mobile, and native apps for a cohesive user experience. During your livestream sessions, share a variety of rich data, including 3D coordinates and depth information. Facilitate collaboration by sending and receiving chat messages through your streaming app's signaling system. Remove any delays with sub-second video streaming, ensuring your audience stays engaged without missing a moment. Engage with users in real-time at any scale, utilizing instant, bi-directional streams that create an immersive, "right-there" experience, making every moment count. This innovative approach transforms how users interact and connect online, fostering deeper engagement and communication.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IVR Technology Group
Founded
2003
Country
United States
Website
www.ivrtechgroup.com
Vendor Details
Company Name
LiveSwitch
Founded
2008
Country
Canada
Website
www.liveswitch.io
Product Features
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail