VoiceGuide IVR Description
Katalina Technologies has created VoiceGuide IVR, an inbound and outbound interactive voice reply (IVR) and automatic number distributor (ACD). VoiceGuide IVR is configurable and easy-to-use, allowing for rich, omnichannel, personalized interactive experiences. VoiceGuide IVR is available as an on-premise service or cloud service. It features a graphical callflow designer that makes it easy to create and manage callflows. This allows call center executives to make changes easily. VoiceGuide IVR also offers speech recognition, text to speech conversion, biometric authentication and multilingual support.
VoiceGuide IVR Alternatives
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Kixie PowerCall is available in both the cloud and on-premises. It offers enterprise-grade features such as call recording, one-click dialing and call history.
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NICE CXone
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Voiso
Voiso, a cloud-based contact centre solution, allows you to easily set up, scale and manage your contact center, while improving customer experience and business metrics.
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Pricing
Pricing Starts At:
$99.00/one-time
Pricing Information:
Professional : $ 99 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Free Trial:
Yes
Integrations
No Integrations at this time
Company Details
Company:
Katalina Technologies Pty Ltd
Year Founded:
1996
Headquarters:
Australia
Website:
www.voiceguide.com
Media
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Product Details
Platforms
Windows
On-Premises
Type of Training
Documentation
Live Online
Webinars
In Person
Customer Support
Phone Support
Online
VoiceGuide IVR Features and Options
IVR Software
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
VoiceGuide IVR Lists
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