Sendbird provides AI-powered omnichannel communication solutions, including AI agent for customer service, Chat API, and Business Messaging for seamless customer conversations across mobile apps, websites, social media, and more. Our platform supports iOS, Android, JavaScript, Unity, and .NET.
Sendbird’s AI Agent Platform enables businesses to automate customer support across a wide range of channels, including SMS, web, mobile apps, and social media. This solution leverages AI to provide proactive, continuous support by anticipating customer needs and engaging them on their preferred platforms. Businesses can build and manage their own AI agents with an easy-to-use interface, ensuring smooth customer interactions. The platform integrates seamlessly with existing systems, providing businesses with insights into customer conversations, improving agent performance, and offering reliable support in high-traffic environments.
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3Q is an API-first video infrastructure for developers and engineering teams who want direct control over their media backend. A REST video API and native player SDKs give you programmatic access to hosting, ingestion, encoding, live streaming, video-on-demand, and delivery, so you can build video portals, streaming apps, or OTT backends on a single European platform.
The stack is transparent by design. 3Q supports adaptive bitrate streaming over HLS and DASH with mixed HEVC and AVC codecs and automatic Live-to-VoD. Delivery runs over a proprietary global CDN, multi-CDN, and eCDN with tokenised access, encryption, and HTTP/2 over TLS 1.3. The Cookie- and Consent-free HTML5 Video Player is barrier-free to WCAG and needs no consent layer. Video AI exposes speech-to-text transcription, automatic subtitles, translation, and chapter markers through the same API, and integration fits your existing pipeline and CI workflows.
What sets 3Q apart is ownership. 3Q runs on its own independent European video infrastructure, not rented hyperscaler capacity, so your data stays in the EU and under German jurisdiction. 3Q is ISO/IEC 27001 certified and GDPR-compliant, with modular pay-as-you-go pricing and 24/7 human support from engineers who know the platform.
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Infobip
With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is a global leader in omnichannel communication. We make it our business to simplify how brands connect with, engage and delight their customers at global scale.
Our programmable communications platform delivers a suite of tools for advanced customer engagement and support, plus security and authentication. We make this available to you across the widest range of communication channels possible.
THE INFOBIP ADVANTAGE
(1) Personalized omnichannel customer connections
Achieve deeper customer engagement across the widest selection of local and global channels, including: SMS, RCS, WhatsApp, voice, video, email and the most popular chat apps.
(2) Global reach, local presence
Our 60+ offices around the world allow us to react faster. We provide 24/7 customer support, technical solutions in-line with needs and local requirements — based on proven best practices.
(3) Full stack customer engagement
Deliver better outcomes for your business by enhancing your communications with fully integrated contact center, marketing automation, and chatbot building solutions informed by our customer data platform.
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Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Our Single API solution for 30+ messaging channels has enabled businesses to easily integrate 1-way and 2-way messaging on WhatsApp with fall back to SMS connectivity in over 225 countries with multi-channel auto routing option. Additionally, Gupshup Bot platform supports over 36,000 bots and can easily handle WhatsApp FAQ Bots with live agent handoff for various customer support use cases
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