Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Implement a personalized greeting that plays a pre-recorded message, allowing callers to select from various options to reach the specific extension they need. While they wait for a representative to become available, callers will enjoy music on hold, ensuring a pleasant experience. Professional greetings for both auto-attendants and outgoing voicemails will enhance your business's image, adding a polished touch. If you're unable to be in the office, set up an extension that rings directly to your mobile phone for convenience. Do you operate an office in New York while catering to clients in Europe? We can provide you with a European phone number for seamless communication. Utilize the Internet to effortlessly send and receive faxes, with a user-friendly setup that allows you to access your faxes from any location. Transform your smartphone into an extension of your office phone, enabling you to stay connected to your workplace from virtually anywhere in the world. Equip your sales team with calling codes to facilitate communication and make international calls directly from their cell phones. This way, your sales team can effectively take the office with them as they travel. With these tools, managing your business communications has never been easier or more efficient.
Description
Link multiple phone numbers to your virtual line and ensure that you never overlook a call again. Empower your team to manage numerous calls simultaneously while enjoying a OneNumber system that includes welcome greetings via IVR and a customized experience featuring a virtual receptionist and self-service options. Incoming calls are routed directly to the appropriate department based on the choices made by callers in the IVR menu, enhancing efficiency. This system brings flexibility to how your team handles calls, as calls can be forwarded straight to your employees' personal phones. You can also keep tabs on your employees' performance, analyzing every customer interaction down to the last detail. Comprehensive reports on customer calls provide daily insights regarding agent activity and call metrics. Monitor your business communications and evaluate team efficiency with timely recordings of customer conversations. With the OneNumber system, calls directed to your virtual number are seamlessly forwarded to either your own mobile or your agents' devices, eliminating the need for them to remain tethered to their landline or office desk to respond to calls. This innovative approach enhances productivity and ensures that your team is always connected, regardless of their location.
API Access
Has API
API Access
Has API
Integrations
Cisco Secure Cloud Analytics
Comcast Business VoiceEdge
Cox Business IP Centrex
Facebook Messenger
Instagram
LinkedIn
Obihai
OptimumHQ
Pinterest
Skype
Integrations
Cisco Secure Cloud Analytics
Comcast Business VoiceEdge
Cox Business IP Centrex
Facebook Messenger
Instagram
LinkedIn
Obihai
OptimumHQ
Pinterest
Skype
Pricing Details
$49.99 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ITP
Country
United States
Website
www.itpvoip.com/voip_plans.aspx
Vendor Details
Company Name
Vasudev
Country
India
Website
www.vasudev.com
Product Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement