SIMPSY Voice Description

You can easily and cost-effectively set up customer support or support call centers. You can track your virtual agent as well as customers. SIMPSY Voice, a SIMPSY LLP product, provides a platform to support call centers. It offers low subscription fees and affordable call rates to help businesses outsource or offshoring customer support. As you market your business abroad, establish an international presence using local numbers. Integrated with a CRM Transform numeric phone numbers into prospect/client name. Agents can record every interaction with prospect/client. You can pick up calls from anywhere and make outgoing calls anywhere, without paying an international call rate. Pre-recorded recordings can automatically greet your callers. You can also direct your callers to the right person by letting them input.

Pricing

Pricing Starts At:
$6.90 per user per month

Integrations

No Integrations at this time

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Company Details

Company:
SIMPSY
Headquarters:
Singapore
Website:
voice.simpsy.com

Media

SIMPSY Voice Screenshot 1
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Message, video, and phone on any device. Trusted by over 400,000 businesses.

- Includes 100+ Premium Features
- Unlimited Calling, Faxing, SMS, Conferencing.

Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

SIMPSY Voice Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics