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Description
Our offerings harness the capabilities of Microsoft Dynamics 365 Power Platform to create an array of robust customer relationship management tools tailored specifically for the hospitality sector. Various establishments, including resorts, hotels, spas, restaurants, golf courses, and hospitality management firms, regardless of their size, can take advantage of our innovative solutions. By consolidating guest interactions into a single platform, you can cultivate a comprehensive 360° view of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. At its core, Microsoft Dynamics 365 Customer Engagement serves as a versatile software development platform. The Dynamics 365 system is highly extensible, designed with the intent of customization at its forefront. Central to this offering is what Microsoft refers to as the xRM Platform, which encompasses any relationship management needs. Although the product includes powerful general CRM functionalities, these are not specifically crafted for the hospitality industry, which is precisely where Hospitality Suite CRM comes into play. This specialized approach ensures that the unique demands of hospitality professionals are met effectively.
Description
Customer Relationship Management, abbreviated as CRM, refers to the practice of fostering connections with customers through the strategic use of technology and resources, aiming primarily at enhancing sales and customer service operations. This involves the systematic gathering of data related to spending habits and customer preferences, which is then analyzed to inform the improvement of products or services. Ultimately, the objective of CRM is to cultivate a shift from mere consumers to loyal customers. Additionally, Laconic CRM provides a comprehensive array of functionalities typical of a robust CRM system, ensuring effective management of customer relationships. By leveraging such tools, businesses can better meet the evolving demands of their clientele.
API Access
Has API
API Access
Has API
Integrations
Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HospiTalitySoft 365
Founded
2019
Country
United States
Website
www.hospitalitysoft365.com/hospitalitysuite
Vendor Details
Company Name
Laconic Technology
Country
Thailand
Website
www.laconic.co.th/en/crm-on-cloud/
Product Features
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management