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features
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support

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Description

Enhance your social media presence through employee advocacy with Hootsuite Amplify, which simplifies the process for your staff to share company content securely, thereby broadening your reach. By leveraging the substantial social influence of your employees, you empower them to disseminate approved messages across their personal networks. Amplify boasts a user-friendly, mobile-optimized interface that promotes employee engagement, ensuring that everyone stays informed and connected. Additionally, streamline your efforts by managing communications and tracking outcomes directly from the Hootsuite dashboard. By creating pre-approved content for your workforce, you ensure that all messaging remains precise, transparent, and aligned with your brand identity while fostering a culture of collaboration and shared purpose among employees.

Description

Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
Acoustic Exchange No 
Adjust No 
Adobe Experience Manager No 
Adobe Marketo Engage No 
Amazon Bedrock No 
Gemini Enterprise Agent Platform No 
Google Analytics No 
Hootsuite Yes 
LinkedIn Yes 
MediaValet Yes 
Oracle Cloud Infrastructure No 
Smarsh No 
Stripe No 
Tableau No 
UpContent Yes 
Zendesk No 

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
Acoustic Exchange Yes 
Adjust Yes 
Adobe Experience Manager Yes 
Adobe Marketo Engage Yes 
Amazon Bedrock Yes 
Gemini Enterprise Agent Platform Yes 
Google Analytics Yes 
Hootsuite No 
LinkedIn No 
MediaValet No 
Oracle Cloud Infrastructure Yes 
Smarsh Yes 
Stripe Yes 
Tableau Yes 
UpContent No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom
Custom, quote-based pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hootsuite

Founded

2008

Country

Canada

Website

hootsuite.com/products/amplify

Vendor Details

Company Name

Sprinklr

Founded

2009

Country

United States

Website

www.sprinklr.com/products/social-media-management/

Product Features

Employee Advocacy

Content Controls / Compliance Yes 
Content Library Creation No 
Mobile Access No 
Post Scheduling Yes 
Push / Email Notifications No 
Reporting / Analytics Yes 
Social Sharing Gamification No 
Tiered User Permissions Yes 

Product Features

Employee Advocacy

Content Controls / Compliance No 
Content Library Creation No 
Mobile Access No 
Post Scheduling Yes 
Push / Email Notifications No 
Reporting / Analytics Yes 
Social Sharing Gamification No 
Tiered User Permissions No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Analytics Tools

Campaign Analytics No 
Competitor Monitoring No 
Customizable Reports No 
Engagement Tracking No 
Influencer Tracking No 
Multi-Channel Data Collection No 

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration No 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring No 

Alternatives

Alternatives

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