Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
What is the app for?
Hey,Listen! Companies can easily get feedback and ideas from clients. Clients can comment on and like ideas so that the company can know which ideas are most popular with its users.
Why would you need it?
It is essential if your company needs to quickly collect feedback from customers/users or discover which features/ideas are most popular among clients in order to implement them first.
Who is it for?
Software developers, small businesses, and marketers/product managers.
What makes it stand out among the crowd?
It's very easy to set it up. Sign up, create a board and send the link out to your clients. We only care about getting feedback from our clients.
What's next?
If the project is successful, we will listen to our clients and find out what their next steps are. But for now, we have the roadmap view, idea searching, and ideas grouping.
Description
Our robust co-browsing solution allows you to engage with customers through audio and video conversations directly on your website or application, making it simpler than ever to enhance customer satisfaction. This feature enables you to guide users through navigating your platform, assist them in completing purchases, help with form submissions, offer suggestions, and so much more, all while utilizing audio and video capabilities. There's no need for users to download any plugins or additional software. Additionally, in collaboration with our partner LivePerson, we have introduced an innovative engagement method called Messaging, which elevates traditional Live Chat by providing greater flexibility. Furthermore, we have seamlessly integrated widely-used third-party communication channels such as Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, and Apple Business Chat, allowing agents to manage these Messaging interactions directly within Dynamics 365, ensuring a streamlined and efficient experience for both customers and agents alike. This comprehensive approach not only improves engagement but also fosters stronger relationships with your clients.
API Access
Has API
API Access
Has API
Integrations
Apple Business Chat
Facebook Messenger
Instagram
LivePerson
Microsoft Dynamics 365
Twilio
WhatsApp
X (Twitter)
Integrations
Apple Business Chat
Facebook Messenger
Instagram
LivePerson
Microsoft Dynamics 365
Twilio
WhatsApp
X (Twitter)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ursa Minor
Founded
2018
Country
Mauritius
Website
heylisten.app/
Vendor Details
Company Name
Communication Business Avenue
Founded
2006
Country
Japan
Website
www.cafex.com
Product Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management
Product Features
Campaign Management
Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking