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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Live chat with customers and visitors now. The most customizable widget allows you to convert more leads, drive sales, and provide faster customer service. Your website will instantly increase visitor to lead conversions. All you need is a modern web chat with automated greeting messages. You can pre-qualify leads by automatically collecting their contact information and messages. You can reply immediately or when your team is online. HelpCrunch Live chat has Help Desk features that will help you increase your support team's productivity. One support agent can simultaneously manage up to five chats with customers. You can localize your chat widget to different markets, change its button style, wallpapers and more - it will fit your brand perfectly. Pre-made answers to common questions will help you respond faster. Never miss a word.

Description

Capture and transform leads, engage clients, and monitor all activities in a single platform. Streamline the process of acquiring and nurturing leads to turn visitors into customers more effectively than ever before. Gain insights into customer behavior, integrate various engagement channels, and achieve a comprehensive understanding of your clientele. This all-encompassing solution is designed to deliver an outstanding experience for customers throughout their journey. Initiate interactions and greet visitors with reassuring messages that assist them right from the beginning. Collect their contact information to keep the dialogue going and successfully convert them into paying customers. Facilitate an effortless conversion process on your website. Enhance your lead generation efforts with intelligent web forms and stunning drag-and-drop landing pages that capture attention. Optimize your workflow by efficiently guiding leads through the sales funnel, ultimately saving you time and resources. By adopting these strategies, businesses can significantly enhance their customer acquisition and retention efforts.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HelpShelf
InsertChat
KonnectzIT
Morphic
Pabbly Connect
Pabbly Email Marketing
Slack
Stackreaction
WordPress

Integrations

HelpShelf
InsertChat
KonnectzIT
Morphic
Pabbly Connect
Pabbly Email Marketing
Slack
Stackreaction
WordPress

Pricing Details

$12 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HelpCrunch

Founded

2014

Country

United States

Website

helpcrunch.com

Vendor Details

Company Name

Pipz

Founded

2015

Country

Brazil

Website

pipz.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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