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features
design
support

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Write a Review

Description

Happy Schedule is a workforce management solution designed with a focus on human needs, specifically tailored for customer support teams. Optimize your scheduling to best fit your requirements and achieve your coverage targets without confining employees to fixed work hours, utilizing an intuitive interface that simplifies adjustments. Life's unpredictability is acknowledged, allowing you to maintain equilibrium with a system that adapts to unexpected changes and irregularities in scheduling. In a world where your workplace is decentralized, having an integrated calendar is essential to accommodate the workday for your remote team, regardless of when their day begins or ends. This flexibility ensures that all team members can stay aligned and productive, fostering a collaborative environment.

Description

Synerion is workforce management software built for organizations that need reliable, configurable, and technically sound tools to manage employee time, scheduling, and labor costs. Unlike lightweight apps or rigid legacy systems, Synerion focuses on precision and adaptability. Time can be captured through biometric clocks (fingerprint, facial recognition), proximity or card readers, mobile devices with geofencing, web browsers, or tablet kiosks. Each punch is validated in real time against rules for overtime, shift differentials, union agreements, and custom premiums, reducing downstream payroll exceptions. Offline support with automatic sync ensures data is never lost. For developers and IT teams, Synerion offers a modern REST API, webhook support, and more than 100 prebuilt connectors to leading payroll, ERP, and HR platforms. Integration isn’t a CSV shuffle — data flows bi-directionally with support for SSO via SAML and OAuth. Audit trails, role-based permissions, encryption in transit, and configurable data-retention policies provide the security and compliance required by enterprise IT. Managers gain centralized scheduling tools that can auto-assign shifts, handle rotations, balance skills across teams, and highlight coverage gaps. Labor allocation down to job, project, or cost center levels makes reporting and charge-backs straightforward. Finance and operations teams get dashboards that track hours, overtime, and costs in real time, with exportable audit-ready reports.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ADP Vantage HCM No 
ADP Workforce Now No 
BambooHR No 
Dayforce No 
Gusto No 
HubbubHR No 
JD Edwards EnterpriseOne No 
Microsoft Azure No 
Microsoft Dynamics 365 No 
Microsoft Dynamics 365 Business Central No 
Microsoft Dynamics GP No 
Microsoft Dynamics SL No 
Okta No 
Paycor No 
Paylocity No 
PeopleFluent Recruitment No 
Powerpay No 
QuickBooks Online No 
RUN Powered by ADP No 
Sage 50 No 

Integrations

ADP Vantage HCM Yes 
ADP Workforce Now Yes 
BambooHR Yes 
Dayforce Yes 
Gusto Yes 
HubbubHR Yes 
JD Edwards EnterpriseOne Yes 
Microsoft Azure Yes 
Microsoft Dynamics 365 Yes 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Dynamics GP Yes 
Microsoft Dynamics SL Yes 
Okta Yes 
Paycor Yes 
Paylocity Yes 
PeopleFluent Recruitment Yes 
Powerpay Yes 
QuickBooks Online Yes 
RUN Powered by ADP Yes 
Sage 50 Yes 

Pricing Details

$5 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$2/employee/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Automattic

Founded

2005

Country

United States

Website

happy.tools/

Vendor Details

Company Name

Synerion

Founded

1983

Country

Canada

Website

www.synerion.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Employee Scheduling

Appointment Management No 
Automated Scheduling No 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging No 
Mobile Access No 
Payroll Management No 
Reporting/Analytics No 
Resource Management No 
Schedule Distribution No 
Scheduling No 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management No 
Scheduling No 
Skills Tracking No 
Time & Attendance No 
Variable Workforce No 

Product Features

Absence Management

Analytics/Reporting Yes 
Approval Process Control Yes 
Attendance Tracking Yes 
Calendar Management No 
Compliance Management Yes 
Employee Database Yes 
Employee Scheduling Yes 
Leave Policy Management Yes 
Notifications/Alerts Yes 
Overtime Management Yes 
Role-Based Permissions Yes 
Time Off Management Yes 
Timesheet Management Yes 

Attendance Tracking

Absence Management Yes 
Calendar Management Yes 
Employee Scheduling Yes 
Employee Time Clock Yes 
FMLA Tracking Yes 
Overtime Tracking Yes 
Reporting/Analytics Yes 
Self Service Portal Yes 
Time Tracking Yes 
Timesheets Yes 
Vacation / Leave Tracking Yes 

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management Yes 
Employee Database Yes 
Group Scheduling Yes 
Messaging Yes 
Mobile Access Yes 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

Job Costing

Bills of Material No 
Budgeting & Forecasting Yes 
Change Orders Yes 
Cost-to-Completion Tracking Yes 
Invoice Management No 
Overrun Reporting Yes 
Percent-Complete Tracking Yes 
Production Cost Tracking Yes 
Purchase Order Management No 
Quotes / Estimates No 
Time Tracking Yes 
Work Order Management No 

Leave Management

Approval Process Control Yes 
Calendar Management Yes 
Employee Scheduling Yes 
FMLA Tracking Yes 
Leave & Absence Reporting Yes 
Leave Policy Management Yes 
Self Service Portal Yes 

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop Yes 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management Yes 
Recurring Appointments No 
Self Service Portal Yes 
Staff Scheduling Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling Yes 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling Yes 
Room Booking Management No 

Time Clock

Biometric Recognition Yes 
Hourly Employee Tracking Yes 
Messaging Yes 
Mobile Access Yes 
Online Punch Card Yes 
Payroll Management Yes 
Punch card Yes 
Reporting/Analytics Yes 
Salaried Employee Tracking Yes 
Sick Leave Tracking Yes 
Vacation / Leave Tracking Yes 
Workstation Tracking Yes 

Time Tracking

Automatic Time Capture Yes 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database Yes 
Expense Tracking Yes 
Mobile Time Tracking Yes 
Multiple Billing Rates Yes 
Offline Time Tracking Yes 
Online Time Tracking Yes 
Overtime Calculation Yes 
Time per Project Reporting Yes 
Timesheet Management Yes 
Vacation / Leave Tracking Yes 

Workforce Management

Budgeting & Forecasting Yes 
Contractor Management Yes 
Employee Lifecycle Management Yes 
Labor Projection Yes 
Performance Appraisal Yes 
Recruiting Management No 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce Yes 

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