Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Happy Schedule is a workforce management solution designed with a focus on human needs, specifically tailored for customer support teams. Optimize your scheduling to best fit your requirements and achieve your coverage targets without confining employees to fixed work hours, utilizing an intuitive interface that simplifies adjustments. Life's unpredictability is acknowledged, allowing you to maintain equilibrium with a system that adapts to unexpected changes and irregularities in scheduling. In a world where your workplace is decentralized, having an integrated calendar is essential to accommodate the workday for your remote team, regardless of when their day begins or ends. This flexibility ensures that all team members can stay aligned and productive, fostering a collaborative environment.
Description
Schedulers spend hours creating shift schedules, only to have to intervene last-minute due to an unexpected event or absence. Automating the entire process will relieve your supervisors from manual tasks and mental fatigue caused by such interruptions.
Automated schedule generation helps you keep operations running smoothly. Create a schedule in minutes that matches staffing requirements and assigns only qualified employees to each position
- Provide a framework to allow for labor visibility, automation and optimization at the facility, regional and global levels
- Allow Indeavor automatically to generate schedules that are accurate by setting production and employee demands for the upcoming period.
- Quickly and efficiently solve real-time scheduling issues with just a few clicks
API Access
Has API
No
API Access
Has API
Yes
Integrations
AG5 Skills Intelligence
No
Boomi
No
Dayforce
No
Infor CloudSuite ERP
No
Kinaxis Maestro
No
Microsoft Power BI
No
MuleSoft Anypoint Platform
No
OMP Unison Planning
No
Okta
No
Oracle PeopleSoft
No
Integrations
AG5 Skills Intelligence
Yes
Boomi
Yes
Dayforce
Yes
Infor CloudSuite ERP
Yes
Kinaxis Maestro
Yes
Microsoft Power BI
Yes
MuleSoft Anypoint Platform
Yes
OMP Unison Planning
Yes
Okta
Yes
Oracle PeopleSoft
Yes
Pricing Details
$5 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
Contact us for pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Automattic
Founded
2005
Country
United States
Website
happy.tools/
Vendor Details
Company Name
Indeavor
Founded
1996
Country
United States
Website
www.indeavor.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Employee Scheduling
Appointment Management
No
Automated Scheduling
No
Calendar Management
No
Employee Database
No
Group Scheduling
No
Messaging
No
Mobile Access
No
Payroll Management
No
Reporting/Analytics
No
Resource Management
No
Schedule Distribution
No
Scheduling
No
Shift Scheduling
No
Shift Swapping
No
Time Clock
No
Time Tracking
No
Vacation / Leave Tracking
No
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
No
Skills Tracking
No
Time & Attendance
No
Variable Workforce
No
Product Features
Attendance Tracking
Absence Management
Yes
Calendar Management
Yes
Employee Scheduling
Yes
Employee Time Clock
Yes
FMLA Tracking
Yes
Overtime Tracking
Yes
Reporting/Analytics
Yes
Self Service Portal
Yes
Time Tracking
Yes
Timesheets
Yes
Vacation / Leave Tracking
Yes
Compliance
Archiving & Retention
No
Artificial Intelligence (AI)
No
Audit Management
No
Compliance Tracking
No
Controls Testing
No
Environmental Compliance
No
FDA Compliance
No
HIPAA Compliance
No
ISO Compliance
No
Incident Management
No
OSHA Compliance
No
Risk Management
No
Sarbanes-Oxley Compliance
No
Surveys & Feedback
No
Version Control
No
Workflow / Process Automation
No
Employee Scheduling
Appointment Management
Yes
Automated Scheduling
Yes
Calendar Management
Yes
Employee Database
Yes
Group Scheduling
Yes
Messaging
Yes
Mobile Access
Yes
Payroll Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
Yes
Shift Swapping
Yes
Time Clock
Yes
Time Tracking
Yes
Vacation / Leave Tracking
Yes
Scheduling
Alerts/Notifications
Yes
Appointment Scheduling
Yes
Automated Scheduling
Yes
Calendar Management
Yes
Class Scheduling
Yes
Employee Scheduling
Yes
Facility Scheduling
Yes
Group Scheduling
Yes
Interview Scheduling
No
Meeting Room Booking
No
Multi-Location
Yes
Online Scheduling
Yes
Payment Processing
Yes
Real-time Scheduling
Yes
Reservations
No
Resource Scheduling
No
Room Booking Management
Yes
Time Clock
Biometric Recognition
Yes
Hourly Employee Tracking
Yes
Messaging
Yes
Mobile Access
Yes
Online Punch Card
Yes
Payroll Management
Yes
Punch card
Yes
Reporting/Analytics
Yes
Salaried Employee Tracking
Yes
Sick Leave Tracking
Yes
Vacation / Leave Tracking
Yes
Workstation Tracking
No
Time Tracking
Automatic Time Capture
No
Billable & Non-Billable Hours
Yes
Billing & Invoicing
No
Employee Database
Yes
Expense Tracking
No
Mobile Time Tracking
Yes
Multiple Billing Rates
Yes
Offline Time Tracking
Yes
Online Time Tracking
Yes
Overtime Calculation
Yes
Time per Project Reporting
Yes
Timesheet Management
Yes
Vacation / Leave Tracking
Yes
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
Yes
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes