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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Effortless customer support tailored for smaller teams. Streamline your communication by managing all customer emails through one convenient application, saving time and enhancing engagement. We advocate for email-centric support as it fosters a more sustainable approach for smaller groups, unlike live chat systems that impose heavy expectations on your staff and can lead to customer frustration due to delayed responses. Recognizing that many email ticketing solutions fall short, we created Happi to deliver a delightful user experience. It offers just the right features to ensure swift and efficient responses, resulting in a user-friendly interface. Maintain team alignment with every interaction stored securely in one place, enabling any team member to access the complete history of customer interactions and collaborate to deliver outstanding service. Happi is built as free, open-source software, allowing you the flexibility to run it on your own servers or opt for our affordable cloud-based service. Regardless of your hosting choice, our commitment to transparency is reflected in our public codebase, ensuring you have full insight into our platform. This unique approach not only empowers your team but also builds trust with your customers.

Description

Mimecast Advanced Email Security serves as a powerful defense mechanism aimed at shielding businesses from various email-related threats such as phishing, malware, impersonation attempts, and unwanted spam. Utilizing state-of-the-art artificial intelligence and machine learning technologies, Mimecast delivers immediate threat identification and prevention, thereby protecting sensitive data and maintaining operational stability. The solution incorporates sophisticated filtering and scanning capabilities for both incoming and outgoing emails, significantly lowering the chances of data breaches while assisting organizations in adhering to regulatory standards. Additionally, Mimecast provides extensive reporting and management functionalities, allowing IT departments to effectively monitor and tackle potential threats, which ultimately makes it a reliable option for enterprises in need of superior email protection. By prioritizing both security and compliance, Mimecast stands out as a vital tool for modern organizations in an increasingly digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Egress Intelligent Email Security
FortiADC
InsightCloudSec
Intezer AI SOC
Microsoft Exchange
Mimecast DMARC Analyzer
RapidScale Identity as a Service
StatusGator
Swimlane
iTrain ALI

Integrations

Egress Intelligent Email Security
FortiADC
InsightCloudSec
Intezer AI SOC
Microsoft Exchange
Mimecast DMARC Analyzer
RapidScale Identity as a Service
StatusGator
Swimlane
iTrain ALI

Pricing Details

$11.88 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Happi

Country

United States

Website

happi.team/

Vendor Details

Company Name

Mimecast

Founded

2003

Country

United Kingdom

Website

www.mimecast.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Email Archiving

Access Control
Backup Management
Compliance Management
Data Deduplication
Data Export
Encryption
Retention Management
Storage Management
Threat Protection
eDiscovery

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Encryption

Central Policy Enforcement
Drag & Drop UI
Email Encryption
Encryption Key Management
Endpoint Encryption
File Compression
File Encryption
Full Disk Encryption
Public Key Cryptography
Tokenization / Data Masking

Secure Email Gateway

Anti-Malware
Archiving
Customizable
Data Loss Prevention
End-to-End Encryption
Real-time Dashboards
Reporting / Analytics
Sandbox
Threat Protection

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