Happi Description
Small teams can get simple customer support. All your customer emails can be accessed from one app. This will save you time and allow you to engage with them quickly. Email-based support is more sustainable for small teams, according to our opinion. Live chat systems place high expectations on your team. Customers get upset if you fail to respond in a timely manner. We created Happi to be fun to use. It is quick and easy to use and has enough features to allow you to respond quickly and effectively. Every conversation is stored in one secure app to keep everyone on the same page. Each member of your team has access to the entire history of customers. This allows them to work together to provide outstanding support. Happi's core software is free and open-source. It can be run on your own servers or you can pay a monthly fee to use our cloud-based application. We believe that both hosting options are transparent because our codebase is publicly available.