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Description
Modern Hoteliers will find refreshingly simple reviews, guest engagement and a messaging solution.
Next Generation Reputation Management. You can influence your customer's booking decisions by using cutting-edge reputation management. Get new reviews, collect feedback and improve your online scores. Analyze reviews, display your best reviews on your website with the review widget, and respond automatically to your guests' reviews. Comprehensive Review Responses. You can stand out and inspire confidence in travelers by providing personalized, hand-crafted responses to their online reviews. Guest Messaging Platform. With SMS and WhatsApp, you can connect with your customers at every stage of their journey. Multi-channel communication platform that allows for personalized guest experiences, operational excellence, increased revenue, and a simple interface. Fully Automated Chatbot. AI-powered webchat increases direct bookings Travel shoppers who book through an OTA can save up to 60%
Description
Promote your offerings to travelers through major platforms like Google, Bing, Facebook, Instagram, and top Metasearch sites including Google Hotel Ads and Tripadvisor. With our capability to access real-time data on traveler interest, we can identify when potential visitors are considering your destination and help you engage them precisely when they are ready to make a booking. With over ten years in the travel industry, our dedicated team of marketing professionals is committed to setting up your campaigns for optimal success. We provide a pay-for-performance model that leverages multi-channel digital advertising, encouraging travelers to book directly with you. Our flat-fee campaigns are tailored to meet your performance or brand awareness objectives within a specified timeframe. Experience seamless all-in-one multi-channel advertising, complete with measurable results and comprehensive service for both your destination and its local partners. If you require banner ads for your hotel or attraction, we are here to assist you. We offer complimentary creative ad development to eligible customers, and we conduct large-scale A/B testing to ensure continuous enhancement of your campaign performance. Additionally, our innovative strategies are designed to keep your brand at the forefront of travelers' minds.
API Access
Has API
API Access
Has API
Integrations
ASI PMS
Booking.com
Cendyn CRM
Clock PMS+
Cloudbeds
Commanders Act
Expedia
FuseCommander
Google Business Profile
Little Hotelier
Integrations
ASI PMS
Booking.com
Cendyn CRM
Clock PMS+
Cloudbeds
Commanders Act
Expedia
FuseCommander
Google Business Profile
Little Hotelier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.01 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GuestTouch
Country
United States
Website
www.guesttouch.com
Vendor Details
Company Name
Sojern
Country
United States
Website
www.sojern.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
