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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Keep tabs on your website by employing one or more operators, creating accounts for them as necessary, and managing which websites they are authorized to oversee. These operators have the ability to engage in private chats with one another while simultaneously monitoring several websites to track the origins of chat requests. Each operator can handle multiple websites, and numerous operators can collaborate on the same set of sites. Our live chat software offers the versatility to adapt to your specific customer support requirements. Proactively reach out to website visitors by sending them a chat invitation, which is presented as an engaging floating icon that they can either accept or decline. These invites can be programmed to be sent at predetermined intervals or manually triggered by the operators. You can select between showcasing a standard 'chat now' graphic or a customizable chat invitation box that includes your personalized message. This feature is particularly beneficial for delivering tailored invite requests based on the content the visitor is currently engaging with on your site, enhancing their overall experience. By doing so, you can foster stronger connections with your audience and improve customer satisfaction.

Description

Connect with your customers on WhatsApp, Facebook Messenger, and Telegram Live-chat service for a website where people respond 16 times faster. Re:plain is fast and functional live chat software that receives and sends your website messages directly to WhatsApp, Facebook Messenger, and Telegram. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger
Google Analytics
Integrately
Nocode HQ
Telegram
WhatsApp
Zapier

Integrations

Facebook Messenger
Google Analytics
Integrately
Nocode HQ
Telegram
WhatsApp
Zapier

Pricing Details

$9.95 per month
Free Trial
Free Version

Pricing Details

$4.99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GotLiveChat.com

Founded

2000

Country

United States

Website

www.gotlivechat.com

Vendor Details

Company Name

Re:plain

Founded

2018

Country

Russian Federation

Website

replain.cc

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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