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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
BigCommerce
Chatdesk
Daasity
Desktop.com
Emotive
Macha
Meltano
PartnerHero
ReCharge
ReturnGO
SMSBump
ShipMonk
Sourcetable
Stamped.io
Tolstoy
Triple Whale
Yotpo
Yuma Ticket Assistant
Zowie

Integrations

Shopify
BigCommerce
Chatdesk
Daasity
Desktop.com
Emotive
Macha
Meltano
PartnerHero
ReCharge
ReturnGO
SMSBump
ShipMonk
Sourcetable
Stamped.io
Tolstoy
Triple Whale
Yotpo
Yuma Ticket Assistant
Zowie

Pricing Details

$50.00/month
Free Trial
Free Version

Pricing Details

$7.99 per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Gorgias

Country

United States

Website

www.gorgias.com/

Vendor Details

Company Name

HelpCenter

Country

Latvia

Website

www.helpcenterapp.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

LiveAgent Reviews

LiveAgent

QualityUnit
LiveAgent Reviews

LiveAgent

QualityUnit
Chative Reviews

Chative

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