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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Avaya Contact Center
Cisco CX Cloud
ConvergeOne OnGuard
Five9
Genesys Cloud
Gmail
Google Assistant
Google Cloud Contact Center AI
Google Docs
Google Workspace
IBM watsonx Assistant
Mitel Teamwork
NICE CXone
Odigo
Telia Solutions for Media
Twilio
UJET
Vonage Contact Center
storm Cloud Contact Center
storm Customer Knowledge System (CKS)

Integrations

Avaya Contact Center
Cisco CX Cloud
ConvergeOne OnGuard
Five9
Genesys Cloud
Gmail
Google Assistant
Google Cloud Contact Center AI
Google Docs
Google Workspace
IBM watsonx Assistant
Mitel Teamwork
NICE CXone
Odigo
Telia Solutions for Media
Twilio
UJET
Vonage Contact Center
storm Cloud Contact Center
storm Customer Knowledge System (CKS)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Google

Country

United States

Website

cloud.google.com/solutions/contact-center

Vendor Details

Company Name

Content Guru

Founded

2005

Country

United Kingdom

Website

www.contentguru.com/en-gb/products/front-office-cx/storm-contact/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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