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Average Ratings 10 Ratings

Total
ease
features
design
support

Description

Go Answer provides cost-effective contact center solutions aimed at ensuring the success of your business. We recognize the daily hurdles that modern enterprises encounter and work diligently to simplify your workload. By utilizing our contact center services, you can concentrate on crucial tasks that contribute to business growth, while we take care of everything else. Whether it’s managing appointment schedules or facilitating inbound sales, our offerings are tailored to help you deliver outstanding customer support round the clock. You’ll be pleasantly surprised by how budget-friendly our services are. Recognizing that customers often seek immediate interaction without necessarily wanting to engage in voice calls, we introduce our Web Chat Services, which offer prompt responses that make customers feel heard and appreciated, even in an online environment. In this fast-paced digital age, ensuring that your clients receive timely assistance is essential for fostering loyalty and satisfaction.

Description

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Appointy
Apptoto
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
HubSpot CRM
HubSpot Customer Platform
LawPay
Lawmatics
Lead Docket
OnceHub
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Wealthbox
Zapier

Integrations

Appointy
Apptoto
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
HubSpot CRM
HubSpot Customer Platform
LawPay
Lawmatics
Lead Docket
OnceHub
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Wealthbox
Zapier

Pricing Details

$50 per month
Free Trial
Free Version

Pricing Details

$140/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Go Answer

Founded

2012

Country

United States

Website

www.1888goanswer.com/services/contact-center

Vendor Details

Company Name

Smith.ai

Founded

2015

Country

United States

Website

www.smith.ai

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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