Alternatives to Smith.ai

Bigly Sales runs AI outbound and inbound calling as a managed service. Its AI voice agents call new and aged leads, qualify them against your criteria, live-transfer interested prospects to your team, book appointments, and answer inbound calls 24/7, with every disposition, transcript and recording written back to your CRM. Bigly's team builds the campaign for you. Scripts are written with Claude, ChatGPT and other leading LLMs, and the platform tests script versions on live calls and keeps the best performer. Bigly also handles phone-number procurement, carrier registration, more than 200 whitelisted local-presence lines, spam monitoring and call routing. Before every dial, the system checks consent, suppression and DNC lists, known TCPA litigants, and state and federal calling rules and quiet hours. The reporting dashboard measures success rate per lead, cost per live transfer and cost per human contact, and breaks the dial-to-transfer funnel into each stage, including transfers lost to an unanswered buffer or a carrier error. Lead sources are ranked side by side by success rate and cost. An hour-by-hour chart shows when leads convert. With the Bigly Sales MCP server, customers can manage campaigns from Claude or ChatGPT: push a list into an active campaign, check minute usage, pull transcripts, or ask which leads want a demo. Customers use it for lead reactivation, speed-to-lead follow-up, appointment setting, inbound answering and warm transfers in insurance, lending, home services, legal and fundraising. It integrates with HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel and other CRMs, and plans start at $99 a month, with a free 30-minute AI calling setup to begin.

AnswerForce can be your voice whenever you need it. AnswerForce can help you grow your business by handling every phone call with professionalism, personality, and efficiency. Virtual receptionists are available 24/7 to assist you. This allows you to focus on the important things that matter: your customers. Our virtual receptionists can answer your calls even if you aren't available. We will send you detailed reports that include important information. Our friendly virtual receptionists will greet every caller and can connect you or your team to each call according to your call handling instructions. Efficient AnswerForce receptionists will schedule appointments for you and send you reminders when necessary. Professional AnswerForce receptionists will help you capture and qualify leads so you can focus on growing your business. With a bilingual answering service, you can ensure that more callers reach a caring and professional voice.

Moneypenny is a leading provider of outsourced phone answering and customer service solutions. Offering round-the-clock call management, live chat, and omnichannel support, Moneypenny serves businesses of all sizes with customized plans. The service includes the innovative AI Receptionist, which uses generative AI to handle customer calls with a warm, conversational tone, understanding verbal cues and intents. Calls can be transferred to real human receptionists for more complex queries, ensuring a seamless experience. Whether you need call transfers, message taking, CRM integration, or bilingual receptionists, Moneypenny ensures seamless customer communication, empowering businesses to focus on growth and customer satisfaction without missing a call.

Apoointly provides AI voice agents that handle business phone conversations and automate common call-based tasks. The platform is designed for organizations that receive regular customer or patient calls and want to improve response times without adding more manual work to their teams. AI voice agents can answer incoming calls, provide information, collect customer details, schedule appointments, manage follow-ups, and assist with routine requests. Businesses can configure voice workflows according to their specific requirements and use cases. For healthcare practices, Apoointly supports front desk communication such as patient calls, appointment booking, reminders, registration, and follow-ups. The platform can also connect with supported healthcare systems to help teams manage communication alongside existing workflows. Key capabilities include 24/7 call handling, multilingual voice agents, call transcription, appointment scheduling, automated follow-ups, patient communication, and AI-powered insights. These capabilities allow businesses to automate repetitive conversations while keeping their teams available for more important tasks. Apoointly can be used across healthcare and other appointment-based or customer-facing operations where reliable phone communication is an important part of the customer experience.

Biznmotion offers a comprehensive managed AI receptionist solution tailored for appointment-driven local enterprises. This intelligent voice assistant operates 24/7 to handle incoming calls, collect essential information from callers, assess their needs, schedule appointments, or take messages, and delivers lead summaries via text. Additionally, the service has the capability to respond to missed calls via text, engage in website chat inquiries, arrange bookings with reminders, and solicit post-service reviews. Each system is customized to align with the business's operating hours, geographic service area, specific offerings, and escalation protocols, while also providing ongoing monitoring and adjustments based on call evaluations. Customers have access to call transcripts and website chat logs through a user-friendly dashboard, and callers can be directed to a human representative based on established business criteria. The subscription plans are billed monthly, with the Everything + Voice package including voice answering services along with 500 voice minutes each month. This ensures that businesses can maintain excellent customer service while effectively managing their appointment scheduling needs.

CosVoice provides an AI assistant with a unique US phone number and email for managing both outbound and inbound calls, as well as follow-up communications. Users can request their connected assistant to initiate calls, forward any missed calls, or even send texts from their personal mobile devices. The system efficiently manages tasks such as making restaurant bookings, scheduling appointments, following up with vendors, and returning calls, while also delivering written summaries and transcripts of the calls in the assistant's history, along with email notifications containing the summaries. These assistants communicate via a remote MCP server utilizing OAuth, and developers have the option to leverage a REST API and webhooks to create tailored connections. Subscription plans include a predetermined amount of call time each month, with extra minutes charged separately. CosVoice caters to individual users, small enterprises, and developers seeking to integrate phone functionalities into their existing AI assistants, enhancing the overall user experience with robust communication tools. With its comprehensive services, CosVoice stands out in the market by providing versatile solutions for modern communication needs.

AI Answering serves as a round-the-clock AI call center solution tailored for law firms, healthcare providers, home services, and real estate teams. The platform utilizes AI voice agents to handle every incoming call immediately, accurately identify the caller's intent, gather structured information, schedule appointments based on real-time calendar availability, and route or escalate calls according to the predefined rules established by the user. Each call generates a searchable transcript, an audio recording, an AI-generated summary, and an updated contact record for future reference. A centralized dashboard provides real-time monitoring of call volume, escalation rates, appointments scheduled, and average handling times. Additionally, your team can configure outbound sequences, which the AI will then execute for follow-ups, reminders, and client reactivation efforts. Role-based access control ensures that specific permissions for viewing, creating, and updating are set for each module. The platform is SOC 2 Type II compliant and adheres to HIPAA standards, with Business Associate Agreements readily available for users. Notably, AI Answering is accessible in both English and Spanish, catering to a diverse clientele and enhancing communication.

CallSnag is a smart AI voice receptionist that answers, screens, and responds to your calls just like a human would, allowing you to stay connected without the pressure to pick up every call. You can continue using your existing phone number while CallSnag takes over when you’re unavailable. The AI handles missed calls and delivers summaries, ensuring you’re always updated on important conversations. Whether for personal or business use, CallSnag provides customizable responses to callers, giving you full control over your communication. The platform is designed to simplify your call management, so you can focus on other tasks without worrying about missing out on important calls.

Call Agent AI is a cloud-based platform that serves as an AI receptionist and automates call handling for businesses dealing with customer inquiries. This innovative service manages incoming calls, addresses common questions, qualifies potential leads, schedules or modifies appointments, directs more complicated calls to the appropriate staff members, and facilitates follow-ups and reminders. Users can customize various aspects such as call flows, greetings, escalation procedures, and follow-up tasks while also monitoring call logs, transcriptions, summaries, and performance analytics through a comprehensive dashboard. Additionally, it integrates seamlessly with CRM systems, scheduling applications, and team communication tools, offering webhook support for further system integration. Tailored for small and expanding businesses, customer support teams, call centers, and service organizations, it aims to streamline routine phone interactions while ensuring a human touch when necessary. With its user-friendly interface and robust features, Call Agent AI enhances operational efficiency and improves customer experience.

Cira functions as an AI receptionist tailored for small enterprises and local service providers. This platform operates 24/7, expertly managing incoming calls, addressing customer inquiries, scheduling appointments directly on your calendar, and providing detailed call transcripts following each interaction. Specifically designed for trades such as electricians, plumbers, and various service industries, Cira guarantees that you never overlook a potential lead while concentrating on your tasks. With an easy installation process, predictable monthly fees, and quick returns on investment, it stands out as an intelligent solution for expanding service-based businesses. By adopting Cira, businesses can streamline their operations and enhance customer engagement effortlessly.

Deskie serves as an AI receptionist based in Australia, specifically designed for tradespeople and small enterprises. It operates around the clock to respond to missed calls, gathers caller information, and sends it via text to the business owner. Companies can retain their current phone numbers while using this service. The pricing starts at $99 per month, and new users can enjoy a trial period with 14 answered calls at no charge. This solution provides businesses with the opportunity to enhance their communication without requiring extra staffing.

Clerx functions as an AI-driven virtual receptionist tailored specifically for service-oriented businesses that engage directly with clients. It efficiently handles incoming phone calls, qualifies the callers, gathers essential information, schedules appointments, and directs calls according to specific business protocols—all autonomously without the need for human intervention. By utilizing Clerx, small to medium enterprises can significantly cut down on missed calls, lessen the burden of administrative tasks, and enhance lead conversion rates as it ensures that every caller receives professional attention around the clock. This intelligent receptionist is adept at comprehending natural language, posing appropriate follow-up inquiries, accommodating multilingual callers, and providing detailed call summaries and transcripts following each conversation. Companies leverage Clerx to enhance the customer experience, minimize labor costs, and expand their operations without increasing their workforce. Its capabilities are particularly beneficial for businesses that rely on appointment scheduling and high-intent incoming inquiries, where the speed and reliability of response can substantially influence revenue outcomes. Furthermore, Clerx represents a forward-thinking solution that merges technology with customer service excellence, paving the way for a modernized approach to business communication.

ChatGPT is a powerful AI-driven platform designed to help users work smarter by providing instant answers, creative ideas, and task automation. It supports a wide range of functions, including writing, editing, coding, research, and brainstorming. Users can interact with the platform through text or voice, making it accessible across different devices and workflows. ChatGPT can summarize meetings, analyze data, and generate insights to improve productivity and decision-making. It also offers creative support for tasks such as content creation, planning, and strategy development. A key feature is workspace agents, which allow users to automate entire workflows and repetitive tasks within their organization. These agents can run independently, integrate with tools, and handle actions like updating records, sending messages, or generating reports. Teams can build and share agents across their workspace to standardize processes and improve efficiency. Built-in controls ensure that automation remains secure and manageable with permissions and monitoring. ChatGPT helps reduce manual work while enabling teams to focus on higher-value activities. Overall, it enhances productivity by combining intelligent assistance with scalable automation.

Infercall serves as a cloud-based AI receptionist tailored for small enterprises and service-oriented teams. By utilizing pertinent business information such as services offered, pricing, operational hours, policies, and necessary documents, it effectively handles inbound phone calls and chats initiated on websites. This intelligent receptionist is capable of addressing common inquiries, assessing the nature of calls, gathering necessary caller information, transferring calls, or taking organized messages based on predefined guidelines established by the business. Additionally, through various integrations, it can facilitate appointment scheduling, generate follow-up tasks or customer records, and draft quotes or create jobs. The platform offers valuable insights, including call summaries, transcripts, recordings, and analytics for comprehensive assessment. Businesses have the flexibility to either forward an existing phone number or adopt an Infercall-specific number, while also customizing greetings and languages, alongside managing call operations via a user-friendly web dashboard. Suitable applications of this service extend across various sectors, including trades, home services, salons, dental clinics, and any businesses that require appointment scheduling or inquiry management. By leveraging such technology, businesses can enhance their customer engagement while streamlining communication processes efficiently.

Goodcall is an innovative phone assistant powered by AI, specifically crafted to streamline customer interactions for businesses ranging from small startups to large enterprises. Utilizing cutting-edge natural language understanding, it operates around the clock, managing a variety of tasks such as capturing leads, scheduling appointments, and responding to common inquiries. With response times under half a second and customizable conversation pathways, Goodcall promotes effective and engaging dialogues, significantly improving the overall customer experience. The platform offers seamless integration with multiple business tools, including CRM systems and calendars, enabling companies to optimize their workflows without requiring specialized technical skills. Organizations can set up their AI phone assistant in just a few minutes, taking advantage of features such as spam call filtering, tailored greetings, and comprehensive call analytics. With a robust track record of servicing over 4 million calls across the United States and earning the trust of thousands of businesses, Goodcall democratizes access to advanced AI voice technology, making it an invaluable asset in modern customer service. Additionally, its user-friendly interface and efficient setup process make it a popular choice among businesses looking to enhance their customer engagement.

Ola Eve serves as an AI-driven voice receptionist tailored for dental offices, including oral surgery, orthodontic clinics, pediatric dentistry, and dental service organizations. This innovative solution efficiently manages incoming calls, collects essential caller information, processes appointment requests, and seamlessly books or reschedules appointments within compatible practice-management systems. It integrates with various dental software platforms such as Dentrix, Eaglesoft, Open Dental, and Curve Dental, utilizing operatory-aware scheduling to prevent any booking conflicts. Additionally, Ola Eve can make reminder calls for attendance, facilitate voice-based rescheduling, redirect calls to dental staff, and understand speech in both English and Spanish. Dental practices have the flexibility to configure their availability, call management preferences, and after-hours services to suit their specific needs. Offered as a hosted service, Ola Eve provides both pay-as-you-go and monthly subscription options, making it accessible for various practice sizes. With Ola Eve, dental practices can enhance their call management efficiency and improve patient interactions.

Jump Contact provides a round-the-clock live answering service tailored to enhance lead conversion and ensure customer satisfaction for businesses. Their highly trained sales agents respond to incoming calls in under 30 seconds, minimizing the risk of lost opportunities. The comprehensive service encompasses various features including answering inbound calls, making instant lead call-outs, offering customer support, scheduling appointments, facilitating lead conversions, collecting payments, transferring calls, relaying messages, managing intake, sending confirmations, recording calls, and providing access to a dashboard. By offering personalized call scripts and workflows, Jump Contact ensures their service functions smoothly as an integral part of your business. They stress that 80% of potential customers may reach out to competitors if their call goes unanswered within the first half-minute, underscoring the critical nature of immediate responses. The trained live agents consistently work to turn inquiries into scheduled appointments, transfer calls effectively, or qualify leads, operating tirelessly every hour of the day. This commitment to responsiveness not only boosts customer retention but also enhances overall business performance.

Intake Forecast operates as a round-the-clock AI-driven platform dedicated to intake and lead scoring for personal injury law practices. It efficiently handles all incoming calls and chats, meticulously gathers structured information about cases, and evaluates each lead on the spot, enabling staff to prioritize callbacks effectively. Whenever a critical lead arises, the system sends out an automatic notification to the firm's team, and all conversations are recorded and transcribed seamlessly. Unlike standard chatbots or simple answering services, Intake Forecast is tailored specifically for the nuances of personal injury intake, employing case-specific scoring rather than a generic message queue. Additionally, it offers a straightforward flat monthly pricing model with no hidden per-lead charges, ensuring transparency and predictability in costs. This innovative approach not only enhances efficiency but also significantly improves the firm’s responsiveness to potential clients.

NextPhone is an advanced booking solution driven by artificial intelligence, designed specifically for service-oriented companies. It picks up every incoming call on the first ring, effectively qualifies potential customers, and schedules appointments seamlessly into your calendar around the clock. Its array of features encompasses real-time synchronization with calendars, integration with CRM systems, access to call transcripts, and compatibility with over 100 different tools, including ServiceTitan, HubSpot, and Zapier. Customers benefit from a flat monthly fee that allows for unlimited calls, eliminating any per-minute costs associated with usage. This makes it an ideal choice for businesses looking to streamline their booking process while maximizing efficiency.

Sonant serves as an AI receptionist specifically designed for property and casualty insurance agencies, transforming routine incoming calls into tangible revenue without the need for additional personnel. It operates around the clock, offering personalized interactions that mimic human conversation, quickly identifies callers, and effectively captures requests for quotes or services while also facilitating appointment scheduling and directing calls to agents as necessary. To enhance agency efficiency, it automatically summarizes discussions for integration into agency systems. Additionally, Sonant boasts multilingual capabilities, enabling seamless communication even within a single call, supports multiple calls simultaneously, and integrates smoothly with leading Agency Management Systems (AMS) such as EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, and Zywave, among others, as well as various calendars and automation tools. Furthermore, it is engineered for minimal latency and is specifically optimized for workflows within the insurance sector, featuring safeguards that prevent it from delving into intricate coverage details, ensuring compliance and focus on essential service delivery. By utilizing Sonant, insurance agencies can streamline operations and enhance customer engagement effortlessly.

Reception by ElevenAgents offers a 24/7 AI receptionist service that efficiently manages phone calls, addresses inquiries, schedules appointments, and oversees calendars with a natural, conversational tone. Companies can simply input their website URL, obtain a dedicated phone number, and activate their AI receptionist within minutes, ensuring that it aligns with their specific business needs. This service is capable of handling both voice calls and chat interactions, booking appointments directly on calendars, and allowing teams to designate when staff should take calls, stepping in when no one is available or during off-hours. Reception is versatile and can adapt to various business processes, such as screening and directing legal inquiries, qualifying potential real estate clients, organizing property viewings, coordinating home service appointments, managing personal care bookings, and responding to questions related to hotels and restaurants. Furthermore, businesses have the flexibility to personalize the greeting, tone, and operational guidelines to reflect their brand identity effectively. By integrating Reception, companies can enhance their customer service while freeing up valuable time for their teams.

AI receptionist for HVAC, plumbing, electrical and roofing contractors. Answers every call 24/7 in your company's name and flags emergencies.

Spark is an innovative voice agent platform powered by AI that automates your phone activities. It is designed to manage inbound calls around the clock, conduct outbound calling initiatives, and seamlessly schedule appointments, all without needing a human receptionist. This platform caters to businesses that depend heavily on phone interactions. Among its offerings are a built-in customer relationship management system, SMS inbox, email integration, calendar booking features, service area verification, and compatibility with tools like HubSpot, Pipedrive, Zapier, and Make. This platform is tailored for any organization that relies on telecommunication. Highlighted Features: • AI Voice Agents — customize agents using over 1,500 voices sourced from 12 different AI providers • Inbound Calling — the agent responds to all incoming calls, addresses inquiries, coordinates job bookings, and verifies service areas • Outbound Campaigns — simply upload a contact list and allow the AI to make calls automatically • Auto-Schedule — schedule outbound campaigns to operate automatically on a recurring basis • Built-in CRM — contacts are automatically generated from each call, ensuring your database is consistently updated. With its comprehensive features, Spark enhances efficiency and frees up valuable time for businesses.

Thoughtly allows businesses to create and implement advanced AI voice agents in a mere 17 minutes, ushering in a new era of communication. Enhance your strategic decisions with in-depth analytics, comprehensive reports, and A/B testing capabilities. Thoughtly offers immediate data visualization and performance insights, allowing you to refine your communication strategies, grasp customer preferences, and boost conversion rates effectively. Your Thoughtly agent integrates seamlessly with your calendar, collaborating with callers to identify the most suitable meeting times, ensuring coordination is a breeze. Each incoming call is a chance for engagement. With Thoughtly, no potential lead will go unanswered, as your agent expertly guides them to the most appropriate contact point, ensuring perfect routing every time and maximizing conversion opportunities. Additionally, Thoughtly's unique features make it easier than ever to stay ahead in a competitive landscape.

Top-tier Maintenance Management Software. ServiceForge is a platform that will help you manage your teams, equipment and business operations. Human error can be reduced by as much as 1% Reduces operational costs by 15% Productivity increases by 48% for teams Smart Asset Management with ServiceForge - All the information is at your fingertips - Forget about paperwork - Simplify the equipment control Control dataflow using the integration module! Need something customized? Our team can customize any integration or specific mechanics to your business using ServiceForge's flexibility and modularity. Need more mobility? ServiceForge Mobile app simplifies processes and maximizes the efficiency of your maintenance staff. Pay once and use forever. The cost of the system is determined by the number of modules and the needs of your company. Visit our website for more information or contact us.

SkyRingAI operates as an AI-driven phone receptionist available around the clock, managing every incoming call, assessing potential leads, eliminating unwanted spam, and scheduling appointments directly into your calendar. It is ideal for HVAC companies, dental offices, law firms, contractors, and various service-oriented businesses that cannot afford to let calls go unanswered. Our services include: - Professional call answering at any hour - Intelligent lead qualification through engaging conversations - Automatic filtering of spam and robocalls - Direct appointment booking into your calendar with qualified leads - Provision of comprehensive call transcripts and analytics for better insights Don't let missed calls and voicemails lead to lost revenue. Allow SkyRingAI to seize every opportunity, enabling you to concentrate on managing and growing your business effectively. Let us help you maximize your potential while ensuring no call goes unanswered.

Tinylawn is an AI answering service designed for pest control, lawn care, landscaping, and other field service companies. It helps businesses handle inbound calls around the clock, including evenings, weekends, peak periods, and missed-call overflow. The platform can speak with prospective customers, identify the service they need, collect contact and property details, answer company-specific questions, and schedule appointments based on real availability. It can also assist existing customers with rescheduling or cancellations and send immediate notifications to the business when a new opportunity is captured. Each conversation is stored with a call recording, searchable transcript, and AI-generated summary, giving office teams and technicians clear context before responding or visiting a property. Tinylawn also includes branded online booking, English and Spanish support, property data, and virtual site visit tools that can help teams qualify jobs remotely. By automating repetitive front-desk work, Tinylawn helps service businesses respond faster, reduce missed revenue, improve customer experience, and scale call handling without immediately adding more administrative staff.

SwiftGuard serves as an AI receptionist specifically designed for plumbing and heating companies. While a plumber is busy working under a sink or is out on a job, SwiftGuard manages incoming calls on behalf of the business, informing callers that they are speaking with an AI assistant. It collects essential information such as the caller’s name, address, and issue, and subsequently schedules appointments in the linked Google Calendar according to real-time availability. Businesses have the option to decide if SwiftGuard should handle all incoming calls or only those that go unanswered, and a simple code can be dialed to forward calls, ensuring the business retains its original phone number. Additionally, callers have the capability to reschedule or cancel appointments, leave messages, and all interactions are documented in a central dashboard, complete with recordings, transcriptions, and caller details. Any calls that SwiftGuard cannot manage are marked for a follow-up. This AI agent is multilingual, proficient in English, Dutch, German, French, Italian, and Spanish, and can seamlessly switch languages during conversations. For security, all calls and transcripts are encrypted and are automatically deleted after 90 days. There are three straightforward monthly subscription plans available, each including a certain number of call minutes, with no extra charges per minute, making it an efficient solution for businesses. Overall, SwiftGuard significantly enhances customer service while allowing plumbing and heating professionals to concentrate on their tasks.

Synticore serves as an advanced AI automation platform aimed at streamlining business processes through features such as voice agents, workflow automation, and comprehensive implementation services. With the capability to utilize AI receptionists, it efficiently handles incoming calls, collects caller information, sets up appointments, and ensures that urgent matters are directed to the appropriate team members. Furthermore, the platform facilitates the automation of lead follow-ups, pipeline oversight, and customer communication processes. Synticore seamlessly integrates with widely used CRM systems like Salesforce and HubSpot to ensure data consistency throughout sales activities. Additionally, its integration with Microsoft 365 enhances document workflows in SharePoint and optimizes collaboration within Teams. For businesses in the ecommerce sector, Synticore connects effortlessly with platforms like Shopify and Amazon to manage product listings and address customer queries automatically. It also supports various other integrations, including Twilio for messaging, Slack for team communication, and Google Calendar for scheduling. Implementation specialists are on hand to customize workflows and supervise the deployment process, ensuring a smooth transition. By automating call handling and establishing workflow triggers, the platform effectively mitigates issues related to missed inquiries and delays in response time, thus improving overall operational efficiency. This comprehensive approach allows businesses to focus on growth while the platform manages routine tasks.

Voksha is an advanced AI receptionist designed specifically for small businesses, providing seamless voice interaction for incoming calls in less than 200 milliseconds. It efficiently manages appointment scheduling by integrating directly with your current calendar, while also capturing and qualifying leads through organized data. Furthermore, Voksha ensures that missed calls are promptly returned within a 90-second timeframe. Among its standout features are: - Round-the-clock call handling with human-like conversational abilities - Immediate appointment scheduling coupled with calendar synchronization - Effective lead collection and assessment - Rapid missed call follow-up within 90 seconds - Smart call forwarding based on the agent's availability and expertise - Compliance with HIPAA regulations and protection against social engineering - Compatibility with platforms like Salesforce, HubSpot, Clio, Google Calendar, Slack, and additional services With prices starting at just $15 per month, Voksha requires no long-term contracts and can be set up in less than five minutes, making it an ideal solution for busy small business owners seeking efficiency. This innovative tool not only enhances customer service but also streamlines operational tasks, allowing businesses to focus on growth.

Upfirst is a small business answering service powered by AI. It works like a virtual assistant, answering calls and gathering information when you are unavailable. Upfirst allows you to: - Have your business calls answered professionally by forwarding them to a professional - Increase your agent's expertise by adding FAQs, office hours, company policies and other relevant information Receive conversation summaries by text or email - Take calls, collect information about leads, and route them to the appropriate team members You can customize your Upfirst agent's voice, greeting and instructions.

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

Most AI receptionists are one generic bot reading a script that you configure yourself. dolfyn is the opposite: a done-for-you system of specialist agents, each trained for a single job like new leads, existing customers, or after-hours emergencies, with an intake agent routing every caller to the right one. Each agent is built from scratch around a client's services, pricing, call flow, and service area, then connected to the tools they already run through custom API integrations (Buildium, Rent Manager, ServiceTitan, Jobber, Housecall Pro, HubSpot, Zapier). It answers every call 24/7, qualifies and routes, books jobs, and triages real emergencies by the client's own rules, writing calls and leads straight into their system. A real team reviews calls daily and keeps each agent tuned. dolfyn works for property managers, home service and trades businesses, and professional offices across the US and Canada.

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.

Enhance your business's image, optimize efficiency, and expand your reach with a dedicated team of receptionists. Focusing on the customer experience has been shown to boost retention rates, satisfaction levels, and overall revenue. Concentrate on your core activities while we manage the administrative tasks. Ensure your clients don’t feel the need to reach out to your competitors after a call. Make a lasting impression on every caller from their very first interaction. Elevate your business with a professional, dependable, and friendly receptionist team that seamlessly integrates into your operations. This dedicated team serves as a true extension of your brand, available to assist you from standard operating hours to 24/7/365. We efficiently gather essential information to qualify, prioritize, and support your callers, and we can effortlessly book appointments via tools that sync with Outlook and Google. Our commitment to providing outstanding service extends to Spanish-speaking clients as well, ensuring they feel valued and understood. Avoid unnecessary interruptions by letting us screen and announce all incoming calls, allowing you to focus on what truly matters. With just a click, you can enhance customer care and save valuable time for your business growth. Take the first step toward superior client experiences today.

Customers anticipate swift communication when reaching out. We manage these expectations, allowing you to impress them with exceptional service. Our North American-based virtual receptionists respond as if they were right in your office. Your focus is the primary driving force behind your business's success, and we assist you in maintaining that focus where it truly counts. When a call comes in during the hours you’ve allocated for Conversational to respond, a dedicated receptionist greets the caller with a personalized message that reflects your brand. The receptionist adheres to your specific call protocols, whether that's scheduling appointments, addressing frequently asked questions, or taking down messages. You can instantly receive details about calls, messages, and new appointments, seamlessly integrated into your calendar, ensuring you never miss a beat. This level of support ensures that your clients feel valued and attended to at all times.

Our live receptionists are bright, approachable, and always ready to assist you whenever you need our services. Callers appreciate speaking with a real person who delivers a personal touch that sets your business apart. We ensure that every call is answered promptly, 24/7/365, to enhance your customers' experience. At MAP Communications, we offer an array of customizable plans, allowing you to select the ideal virtual receptionist service tailored to your needs. As competition grows in your industry, it becomes essential to keep your customers satisfied and seize new business opportunities while maintaining a professional image. This is precisely where our dedicated team of MAP Communications live virtual phone receptionists steps in to simplify your workload and contribute to your organization's success. Our mission is to elevate your customer service, create a professional brand identity for your phone interactions, and help boost your sales leads, ultimately fostering long-term relationships with your clientele.

Allow our round-the-clock virtual receptionists to manage your phone calls, text messages, online chats, emails, sales inquiries, and appointment scheduling. Our answering service is perpetually available to assist your customers at any hour. We offer much more than simply responding to phone calls; our bilingual and expertly trained virtual receptionists are dedicated to enhancing revenue while providing an exceptional customer experience for businesses of all sizes. Whether you are a small to medium-sized business striving to compete effectively or a large corporation in need of scalability and staffing solutions, Nexa's virtual receptionists are here to support you in both English and Spanish. Whenever one of our skilled receptionists answers a call, your customers will feel as though they are conversing with someone directly from your team. Our receptionists are well-versed in your specific industry, enabling them to handle a higher volume of calls swiftly and accurately. Furthermore, our professionals excel at qualifying incoming leads, proactively engaging with potential clients, and addressing every call with the utmost professionalism, ensuring your business is always represented in the best light possible. This seamless integration of our service can significantly elevate your customer interactions and operational efficiency.

Transforming potential callers into loyal customers is achievable with easybee’s answering service. Our solution enhances client interactions while allowing your team to concentrate on their tasks, thanks to our live call answering and approachable receptionists. If the influx of calls is becoming too much to handle, our dedicated virtual receptionists are ready to assist you. We boost operational efficiency for businesses across various sectors, reducing the expenses associated with hiring in-house staff while enabling you to manage a higher volume of calls with improved precision. Just like your personal receptionist, we can adeptly handle all your sales calls. Our virtual receptionists are capable of forwarding calls or messages to you or any member of your team effortlessly. Additionally, we gather essential details from incoming leads and input them directly into your online CRM system. With our virtual receptionists acting as an extension of your business, you receive all the advantages of an in-office team, enhancing your overall productivity and customer satisfaction. Partnering with us can lead to a seamless integration of services that ultimately contributes to your business growth.

eReceptionist is a service that operates under the reputable j2 Global (NASDAQ:JCOM), a recognized leader in the industry. The company boasts a rapidly expanding network that covers over 4,200 cities across 49 countries and six continents, catering to more than 11 million subscribers globally. eReceptionist provides an advanced virtual receptionist service, which is a cutting-edge, on-demand voice communication solution. This innovative system enables mobile professionals, remote workers, small enterprises, and independent entrepreneurs to project a more polished image and enhance their productivity levels. By choosing eReceptionist, clients can enjoy the same level of quality and professionalism associated with Fortune 500 corporate phone systems, all without incurring hefty equipment costs or fees. The service offers economical call forwarding options that can direct calls to a home phone, office phone, mobile device, or voicemail. Additionally, users can assign extensions to up to three different numbers to manage call diversion effectively. Any unanswered calls can conveniently go to voicemail, and users can access their messages through the convenient voicemail-by-email feature, ensuring they never miss important communications. With eReceptionist, businesses can streamline their communication processes and enhance their overall operational efficiency.

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We Offer a Wide Range of Services, Including: - Customer support (Front desk, Tier 1) - Technical support services (Tier 1-3) - IT support services - Social media customer services - CX services - AI-powered support teams - System setup and integration - Reception desk services - Back-office services (data entry, content moderation & enrichment) - KYC & ID verification - Data annotation We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. We support. You grow. AI scales it all.

Quality customer service is the foundation of successful businesses. Enhance your operations with a dedicated team of live virtual receptionists who can manage calls, respond to inquiries, schedule appointments, and more! Our receptionists are available when you need them, ensuring that every call is answered with professionalism and courtesy. You can rely on us to treat each customer with the same level of care and attention that you provide. We will represent your brand effectively by greeting every caller with a tailored introduction and navigating each interaction using a custom script designed specifically for your needs. Customers appreciate speaking to a live representative who comprehends their concerns and offers straightforward solutions to their questions. All of our receptionists possess native or near-native English proficiency. We will collaborate with you to determine how you'd like your calls and inquiries to be managed. With our virtual receptionists, your clients will feel as though they are communicating with someone right from your office. This seamless connection can significantly enhance customer satisfaction and loyalty.

Professional, approachable, and always ready to assist, live receptionists embody your business ethos. Remember, first impressions truly matter! Davinci offers you a personal toll-free number—choose from 888, 855, 866, or 877—that can seamlessly integrate with your phone or fax line. If you find yourself in need of additional numbers, we can accommodate as many as you require without hassle. The live virtual receptionist service ensures that your clients receive attention precisely when they need it, enhancing customer satisfaction. Essentially, a live receptionist serves as the vital link connecting you to your callers. With Davinci’s efficient call screening and forwarding features, every incoming call is managed by a courteous live virtual receptionist who ensures proper handling. Moreover, Davinci equips you with a user-friendly, business-grade voicemail management system, allowing you to personalize your experience with custom hold music and the ability to transfer messages, voicemails, or recorded introductions. This comprehensive service not only elevates your customer interaction but also reflects your commitment to professionalism.

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

Elevate your law practice by incorporating a team of Virtual Legal Receptionists who seamlessly integrate into your operations as an essential part of your firm. Our dedicated professionals excel at impressing your callers, conducting client intake processes, vetting solicitors, and freeing up valuable time for attorneys. Simply forward your calls to the designated phone number we provide, and watch as our Virtual Legal Receptionist team works their exceptional skills. We guarantee that your calls will never be placed on hold for other inquiries. Additionally, any updates to your account will be implemented within 24 hours. Connect with our Growth Solutions Strategist to explore how Back Office Betties can assist your law firm in reaching its objectives and enhancing overall efficiency. You'll be amazed at the difference we can make in your workflow and client interactions.