Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Glance helps you improve your digital customer engagements. Your sales rep, service representative, or trainer can instantly join the customer on your website or app and see their screen. You can then provide human-to-human guidance.
Description
Harpin AI revolutionizes the way businesses handle their disparate customer and operational data systems by creating a reliable, integrated platform that provides immediate insights and practical recommendations across various domains such as sales, marketing, support, operations, and executive management. Within just two weeks, it establishes connections to essential systems like CRM, POS, CCaaS, PMS, and loyalty programs, ensuring data validation and enhancement while identifying performance barriers, unexplored opportunities, and optimal next steps for both frontline staff and leadership. Its specialized modules, including Beacon for enhanced executive oversight, Momentum for boosting revenue growth, and Catalyst for transforming customer experience and operations, empower organizations to effectively manage lead routing, customize offers during live interactions, minimize handling times and reduce campaign inefficiencies, ultimately leading to higher conversion rates, increased customer loyalty, and greater operational efficiency. This comprehensive approach not only streamlines processes but also equips teams with the tools they need to succeed in a competitive landscape.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
Canonical Juju
ConformX
MicroStack
Mir Display Server
SOLEX
Integrations
AWS Marketplace
Canonical Juju
ConformX
MicroStack
Mir Display Server
SOLEX
Pricing Details
$149.00 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Glance
Founded
2000
Country
United States
Website
www.glance.cx
Vendor Details
Company Name
harpin AI
Country
United States
Website
harpin.ai/
Product Features
Screen Sharing
Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control